Keystone Service Systems Inc is a 501(c)(3) organization based in Harrisburg, Pennsylvania, registered in 1975, with $179,277,736 in FY2023 revenue. CharityIndex grades it A, and it directs about 85% of spending to programs.
Revenue (FY2023)
$179.3M
▲ 2.8% vs prior year
Human Services median: $293K
Expenses (FY2023)
$173.0M
Net assets
$61.1M
Employees
2,489
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. For Keystone Service Systems Inc: 85% to programs · $1 to raise $100 earns a A on this criterion. See the exact thresholds →
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For Keystone Service Systems Inc: 4 mo reserves · +4% margin earns a A on this criterion. See the exact thresholds →
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For Keystone Service Systems Inc: 6 of 6 checks met earns a A+ on this criterion. See the exact thresholds →
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For Keystone Service Systems Inc: 5 of 5 disclosure signals earns a A+ on this criterion. See the exact thresholds →
Show this grade on your website
A live seal — it updates automatically when the grade changes and links donors to this verified profile.
Keystone service systems, inc. (kss) provides residential and related support services for families and people who experience intellectual disability, mental illness, or other behavioral challenges throughout central pennsylvania and the state of delaware. kss aims to create opportunities so that all people can be valued, contributing members of their community. kss' comprehensive systems of care provide a range of services from hourly supports to residential services provided 24 hours per day, seven days per week.
Susquehanna service dogs & other services:kss' susquehanna service dogs raises, trains, and places service dogs and hearing dogs, as well as facility dogs, to assist children and adults with disability to become more independent. founded in 1993, susquehanna service dogs has placed over 300 services dogs with people throughout pennsylvania and the surrounding states. susquehanna service dogs is accredited by assistance dogs international and placed 25 service dogs during the fiscal year. other services kss provides including but not limited to peer support services, intensive case management & psychiatric rehabilitation. kss also operates in the state of delaware where people are supported through intellectual disability services and autism services.
Mental health services:kss' adult mental health services is committed to supporting and empowering people on their personal journey of recovery. services supports growth and positive individual choices that lead to lives filled with dignity, respect and valued social roles. some community-based services provided include peer support, community residential rehabilitation, domiciliary care, psychiatric rehabilitation, intensive case management, and supported living and employment. kss' adult mental health services are offered in a variety of settings ranging from homes of the people served, kss owned homes, the community, employment centers, psychiatric rehabilitation programs, and drop-in centers. 666 people chose to accept kss' adult mental health services during the fiscal year.
Capital area head start education services:kss' capital area head start (cahs) gives children a head start in life, empowers parents, and strengthens families. the goal of cahs is to prepare children and families for success in school and in life. cahs pre-kindergarten programs are comprehensive, state and federally funded child development programs serving children ages 3-5. in addition, early head start program serves children ages birth to three and women who are pregnant. programs are designed to increase children's literacy, cognitive development, and social-emotional development, as well as support children's health and well-being. 868 children and 766 families in central pennsylvania chose to accept kss' cahs services during the fiscal year.
Revenue grew from $121.7M (FY2013) to $179.3M (FY2023) across 11 reported years.
Financial snapshot
Operating margin
3.5%
Revenue exceeded expenses in the latest fiscal year.
Total assets
$93.6M
Total liabilities
$32.5M
Net assets
$61.1M
Salaries & benefits
$127.6M
74% of expenses
Board members
10
9 independent
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2023 | $179,277,736▲2.8% | $172,969,600▲3.2% | $61,125,938▲11.7% | $93,615,492▲11.8% | 990 |
| 2022 | $174,472,584▲1.9% | $167,527,068▲1.6% | $54,701,300▲14.7% | $83,755,208▲10.8% | 990 |
| 2021 | $171,176,018▲6.7% | $164,851,707▲6.7% | $47,684,980▲14.9% | $75,561,477▼2.1% | 990 |
| 2020 | $160,483,105▲1.2% | $154,488,094▲2.7% | $41,486,810▲17.5% | $77,147,483▲6.5% | 990 |
| 2019 | $158,547,971▲6.6% | $150,390,403▲4.3% | $35,315,555▲30.1% | $72,429,859▲12.2% | 990 |
| 2018 | $148,770,158▲8.1% | $144,237,972▲8.9% | $27,135,363▲20.1% | $64,572,730▲6.4% | 990 |
| 2017 | $137,636,681▲8.8% | $132,473,150▲5.6% | $22,587,585▲30.0% | $60,678,863▲2.4% | 990 |
| 2016 | $126,458,679▲2.6% | $125,427,294▲0.3% | $17,381,467▲5.8% | $59,285,150▲12.0% | 990 |
| 2015 | $123,202,468▲0.5% | $125,065,991▲2.6% | $16,423,539▼8.2% | $52,927,583▼5.4% | 990 |
| 2014 | $122,534,999▲0.7% | $121,947,839▲1.3% | $17,893,870▲4.8% | $55,965,000▲9.3% | 990 |
| 2013 | $121,660,129 | $120,376,833▼0.1% | $17,071,589▲8.1% | $51,195,116▲5.9% | 990 |
| 2012 | — | $120,506,422▲26.1% | $15,788,293▲0.4% | $48,345,786▼5.3% | 990 |
| 2011 | — | $95,600,017▲8.0% | $15,728,615▼5.9% | $51,057,846▲14.6% | 990 |
| 2010 | — | $88,477,697▲3.2% | $16,723,585▲5.3% | $44,556,884▲10.9% | 990 |
| 2009 | — | $85,748,607 | $15,878,379 | $40,185,268 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Highest-paid: Gregory Wellems — $248,424 (0.14% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Gregory Wellems | Vp Operations, Khs | 40 | $248,424 |
| Robert Bausinger | Vp Risk & Prop Mgt, Khs | 37 | $171,639 |
| Patricia Sipe Thru 524 | Associate Executive Direct | 40 | $155,193 |
| Ida Agee Thru 524 | Program Coordinator | 40 | $142,429 |
| Kirk Mixel | Executive Director | 40 | $134,050 |
| Bolanle Linmann Md | Director | 2 | — |
| Charles J Hooker III | Chief Executive Officer(thru 1/2023) | 33 | — |
| Charles S Sweeder | Chief Executive Officer | 36 | — |
| Dr Hector Ortiz | Director | 2 | — |
| Jatanna Parrish | Director | 2 | — |
| John Logan | Board Chair | 2 | — |
| Joseph Joyce | Director | 2 | — |
| Joseph Rebarchak | Director | 2 | — |
| Kristine C Saylor | Vp Finance, Khs | 31 | — |
| Mary Kratzer | Director | 2 | — |
| Melissa Kreidler | Corporate Secretary | 36 | — |
| Titus Brown | Director | 2 | — |
| Tony Sacco | Vice Chair | 2 | — |
| Contractor | Services | Paid |
|---|---|---|
| Lloyd Drywall LLC | Property Management Services | $1,030,520 |
| Bayada Home Health Care Inc | Staffing Services | $488,217 |
| Rs Miles & Son General Contracting Inc | Property Management Services | $288,352 |
| Pre-k Gourmet LLC | Food Services | $246,911 |
| Preston G Ross & Son Inc | Property Management Services | $240,762 |
18 grants to Keystone Service Systems Inc totaling $230K, reported by foundations on their Schedule I filings — showing the 15 most recent.
| Grantmaker | Purpose | Year | Amount |
|---|---|---|---|
| Lancaster County Community Foundation | General operating support | 2024 | $17,712 |
| Bill Hillary & Chelsea Clinton Foundation | Early childhood learning | 2024 | $10,000 |
| Rochester Area Community Foundation | General support | 2024 | $6,250 |
| National Philanthropic Tr | Religion | 2023 | $15,600 |
| Petsmart Charities Inc | Field initiatives | 2023 | $10,101 |
| Lancaster County Community Foundation | General operating support | 2023 | $9,909 |
| Lancaster County Community Foundation | Designated for general operating support | 2022 | $13,547 |
| Petsmart Charities Inc | Field initiatives | 2022 | $10,000 |
| Tulsa Community Foundation | General operations | 2022 | $7,500 |
| Lancaster County Community Foundation | Designated for general operating support | 2021 | $15,545 |
| Petsmart Charities Inc | Field initiatives | 2021 | $10,000 |
| Lancaster County Community Foundation | Designated grants for general operating support. | 2020 | $10,661 |
| Lancaster County Community Foundation | Designated grants for general operating support. | 2019 | $10,668 |
| Paypal Charitable Giving Fund | — | 2019 | $8,376 |
| Central Pennsylvania Food Bank | Food relief | 2016 | $11,954 |
Explore more
Data for Keystone Service Systems Inc (EIN 23-1915567) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.