Family Support Services of North Florida Inc
98% goes to programs $0 to raise $100 Thin reserves Declining revenue
Family Support Services of North Florida Inc is a 501(c)(3) organization based in Jacksonville, Florida, registered in 2002, with $85,490,437 in FY2024 revenue. CharityIndex grades it B+, and it directs about 98% of spending to programs.
1300 Riverplace Blvd Ste 700, Jacksonville, FL, 32207 EIN 59-3759863 Since 2002
Revenue (FY2024)
$85.5M
▼ 61.6% vs prior year
Human Services median: $293K
Expenses (FY2024)
$85.1M
Net assets
$5.4M
Employees
232
CharityIndex rating
One independent A+ to F grade from four published criteria, each scored separately from IRS filings and combined by weight.
B+
★★★★
Rated on 4 of 4 criteria.
Held down by its weakest criterion — a strong score on one criterion can't hide a weak one.
How the rating works →A+Program efficiency40% of the rating98% to programs · $0 to raise $100
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. For Family Support Services of North Florida Inc: 98% to programs · $0 to raise $100 earns a A+ on this criterion. See the exact thresholds →
C+Financial health25% of the rating1 mo reserves · +0% margin
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For Family Support Services of North Florida Inc: 1 mo reserves · +0% margin earns a C+ on this criterion. See the exact thresholds →
A+Governance25% of the rating6 of 6 checks met
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For Family Support Services of North Florida Inc: 6 of 6 checks met earns a A+ on this criterion. See the exact thresholds →
ATransparency10% of the rating4 of 5 disclosure signals
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For Family Support Services of North Florida Inc: 4 of 5 disclosure signals earns a A on this criterion. See the exact thresholds →
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Mission
To be the leader in providing safety, stability, and quality of life for all children by working with the community to strenghten the family unit.
Contact & location
- Address
- 1300 Riverplace Blvd Ste 700, Jacksonville, FL, 32207
- City
- Jacksonville
- State
- Florida
- Category
- Human Services
- Subcategory
- Services for Specific Populations
- Phone
- …
- Website
- …
Financial trends
Revenue grew from $53.3M (FY2013) to $85.5M (FY2024) across 12 reported years.
Financial snapshot
Financial health & position (FY2024)
Liabilities $10.3MNet assets $5.4M
Operating margin
0.4%
Revenue exceeded expenses in the latest fiscal year.
Total assets
$15.8M
Total liabilities
$10.3M
Net assets
$5.4M
Salaries & benefits
$13.7M
16% of expenses
Board members
27
27 independent
Financials by year
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2024 | $85,490,437▼61.6% | $85,127,589▼61.3% | $5,441,183▼21.7% | $15,769,050▼62.2% | 990 |
| 2023 | $222,349,887▲5.0% | $219,731,275▲4.4% | $6,946,242▲442% | $41,667,930▼9.8% | 990 |
| 2022 | $211,673,214▲73.0% | $210,566,721▲69.4% | $1,281,056▲183% | $46,177,315▲267% | 990 |
| 2021 | $122,368,469▲80.2% | $124,283,879▲85.9% | $452,261▼80.9% | $12,593,780▲88.0% | 990 |
| 2020 | $67,905,456▲8.0% | $66,861,854▲6.1% | $2,367,671▲78.8% | $6,700,580▼14.1% | 990 |
| 2019 | $62,875,085▲6.4% | $63,045,575▲7.5% | $1,324,069▼11.4% | $7,801,130▲57.9% | 990 |
| 2018 | $59,093,055▼2.1% | $58,638,807▼2.3% | $1,494,559▲43.7% | $4,940,170▲65.9% | 990 |
| 2017 | $60,345,183▲5.6% | $60,005,803▲5.6% | $1,040,311▲29.9% | $2,977,613▼43.2% | 990 |
| 2016 | $57,163,789▲5.0% | $56,850,462▲4.7% | $800,900▲36.3% | $5,245,198▲12.3% | 990 |
| 2015 | $54,465,455▲1.0% | $54,273,760▲1.2% | $587,573▲18.5% | $4,669,266▲47.0% | 990 |
| 2014 | $53,947,829▲1.3% | $53,636,056▲0.9% | $495,878▲169% | $3,177,180▲76.0% | 990 |
| 2013 | $53,277,564 | $53,164,096▲2.3% | $184,105▲161% | $1,804,831▼5.1% | 990 |
| 2012 | — | $51,945,665 | $70,637 | $1,900,931 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Leadership & compensation (FY2024)
Highest-paid: Jennifer Petion — $269,737 (0.32% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Jennifer Petion | President & | 40 | $269,737 |
| Brian Zaletel | Cfo | 40 | $179,791 |
| Kenneth Barton | General Coun | 40 | $163,007 |
| Christopher Compton | Vice Preside | 40 | $159,527 |
| Victoria Wilson | Vice Preside | 40 | $156,760 |
| Jennifer Pendergraph | Vice Preside | 40 | $150,210 |
| Akilah Pope | Director | 1 | — |
| Andrew Park | Director | 1 | — |
| Jennifer Katzenstein | Vice Chair | 1.5 | — |
| Joseph Stronko | Director | 1 | — |
| Kisha Shabazz | Vice Chair | 1.5 | — |
| Latonya Summers | Vice Chair | 1.5 | — |
| Paul Madson | Director | 1 | — |
| Ronald Cooney | Director | 1 | — |
| Stephanie Cardozo | Director | 1 | — |
| Susan Gottesman-jarzyna | Director | 1 | — |
| Suzanne Legg | Vice Chair | 1.5 | — |
Top vendors & contractors (FY2024)
| Contractor | Services | Paid |
|---|---|---|
| Jewish Family Community Service | — | $9,311,223 |
| Daniel Memorial | — | $6,106,462 |
| National Youth Advocate Program | — | $5,130,465 |
| Florida Blue | — | $4,109,444 |
| Riverplace Blvd LP | — | $569,220 |
Grants received · $1.2M total
23 grants to Family Support Services of North Florida Inc totaling $1.2M, reported by foundations on their Schedule I filings — showing the 15 most recent.
| Grantmaker | Purpose | Year | Amount |
|---|---|---|---|
| Dave Thomas Foundation For Adoption | Wendy's wonderful kids grant | 2024 | $75,000 |
| Dave Thomas Foundation For Adoption | Wendy's wonderful kids grants | 2023 | $75,000 |
| Community Foundation of Tampa Bay Inc | Support of mission | 2023 | $25,000 |
| Community Foundation of New Jersey | Unrestricted grant to support organization's exempt purpose | 2023 | $20,000 |
| American Online Giving Foundation Inc | General support | 2023 | $6,454 |
| Dave Thomas Foundation For Adoption | Wendy's wonderful kids grants | 2022 | $75,000 |
| Southern Baptist Hospital of Florida Inc | To be the leader in providing safety, stability, and quality of life for all children by working with the community to strenghten the family unit. | 2022 | $15,000 |
| Dave Thomas Foundation For Adoption | Wendy's wonderful kids grants | 2021 | $70,000 |
| Dave Thomas Foundation For Adoption | Wendy's wonderful kids grants | 2020 | $70,000 |
| Share Our Strength | Childhood hunger programs | 2020 | $25,000 |
| Dave Thomas Foundation For Adoption | Wendy's wonderful kids grants | 2019 | $70,000 |
| Family Support Services of North Florida Inc | Support of foster and adopted children and other family support services | 2019 | $29,091 |
| Lakeview Center Inc | Residential group | 2019 | $7,236 |
| Dave Thomas Foundation For Adoption | Wendy's wonderful kids grants | 2018 | $70,000 |
| Family Support Services of North Florida Inc | Support of foster and adopted children and other family support services | 2018 | $53,226 |
Grants made · $17.0M in FY2021
8 grants totaling $17.0M in FY2021. All grants made by Family Support Services of North Florida Inc →
| Recipient | Purpose | Amount |
|---|---|---|
| Ljd Jewish Family & Community Services Inc | Support & adopt | $7,988,415 |
| Daniel Memorial Inc | Support & adopt | $5,578,539 |
| National Youth Advocate Program | Support & adopt | $2,933,717 |
| Childrens Home Society of Florida | Support & adopt | $318,009 |
| Child Guidance Center Inc | Support & foster | $148,969 |
| Other Grants | — | $15,531 |
| Hardball Creative Inc | — | $9,570 |
| Tuckerhall Inc | — | $7,026 |
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Frequently asked questions
- Is Family Support Services of North Florida Inc a legitimate nonprofit?
- Yes. Family Support Services of North Florida Inc is a 501(c)(3) organization registered with the U.S. Internal Revenue Service under EIN 59-3759863, based in Jacksonville, Florida. Donations are tax-deductible.
- What is Family Support Services of North Florida Inc's EIN?
- Family Support Services of North Florida Inc's Employer Identification Number (EIN) is 59-3759863.
- How much revenue does Family Support Services of North Florida Inc report?
- Family Support Services of North Florida Inc reported $85,490,437 in total revenue on its fiscal year 2024 IRS Form 990 filing.
- How much of Family Support Services of North Florida Inc's spending goes to programs?
- Family Support Services of North Florida Inc spends about 98% of its total expenses on programs, based on its latest IRS Form 990.
- What financial grade does Family Support Services of North Florida Inc have?
- CharityIndex grades Family Support Services of North Florida Inc B+, based on program efficiency and fundraising cost.
- How much does Family Support Services of North Florida Inc's highest-paid employee make?
- The highest reported compensation on Family Support Services of North Florida Inc's latest Form 990 is $269,737, paid to Jennifer Petion (President &).
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Data for Family Support Services of North Florida Inc (EIN 59-3759863) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.