Servicenet Inc
89% goes to programs $0 to raise $100 Growing revenue
Servicenet Inc is a 501(c)(3) organization based in Northampton, Massachusetts, registered in 1974, with $105,627,169 in FY2023 revenue. CharityIndex grades it A, and it directs about 89% of spending to programs.
21 Olander Dr, Northampton, MA, 01060 EIN 04-2526194 Since 1974
Revenue (FY2023)
$105.6M
▲ 6.0% vs prior year
Mental Health median: $333K
Expenses (FY2023)
$100.1M
Net assets
$30.7M
Employees
2,136
CharityIndex rating
One independent A+ to F grade from four published criteria, each scored separately from IRS filings and combined by weight.
A
AProgram efficiency40% of the rating89% to programs · $0 to raise $100
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. For Servicenet Inc: 89% to programs · $0 to raise $100 earns a A on this criterion. See the exact thresholds →
AFinancial health25% of the rating4 mo reserves · +5% margin
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For Servicenet Inc: 4 mo reserves · +5% margin earns a A on this criterion. See the exact thresholds →
A+Governance25% of the rating6 of 6 checks met
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For Servicenet Inc: 6 of 6 checks met earns a A+ on this criterion. See the exact thresholds →
A+Transparency10% of the rating5 of 5 disclosure signals
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For Servicenet Inc: 5 of 5 disclosure signals earns a A+ on this criterion. See the exact thresholds →
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Mission
We provide people with effective support, treatments, and strategies so they may live their lives to the fullest.
What they do
Development and brain injury services - a full continuum of community residential and support programs designed to fulfill the needs of the developmentally challenged individuals and those who have sustained acquired or traumatic brain injury.
Outpatient and health services - outpatient psychotherapy, medication and outreach services to children, adolescents and adults.
Substance use residential services - residential and support servicesfor individuals with substance addiction issues.
Contact & location
- Address
- 21 Olander Dr, Northampton, MA, 01060
- City
- Northampton
- State
- Massachusetts
- Subcategory
- Mental Health Treatment
- Phone
- …
- Website
- …
Financial trends
Revenue grew from $48.0M (FY2013) to $105.6M (FY2023) across 11 reported years.
Financial snapshot
Financial health & position (FY2023)
Liabilities $39.5MNet assets $30.7M
Operating margin
5.2%
Revenue exceeded expenses in the latest fiscal year.
Total assets
$70.2M
Total liabilities
$39.5M
Net assets
$30.7M
Salaries & benefits
$76.8M
77% of expenses
Board members
9
8 independent
Financials by year
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2023 | $105,627,169▲6.0% | $100,098,227▲7.4% | $30,725,720▲21.9% | $70,209,840▲10.8% | 990 |
| 2022 | $99,601,628▲9.6% | $93,211,998▲9.2% | $25,196,778▲34.0% | $63,373,658▲14.1% | 990 |
| 2021 | $90,841,202▲12.5% | $85,322,528▲12.0% | $18,807,148▲41.5% | $55,557,340▲8.7% | 990 |
| 2020 | $80,719,905▲6.2% | $76,197,485▲1.5% | $13,288,474▲51.6% | $51,115,438▲2.7% | 990 |
| 2019 | $75,996,404▲10.6% | $75,065,359▲9.8% | $8,766,054▲11.9% | $49,766,165▲16.9% | 990 |
| 2018 | $68,716,727▲6.9% | $68,396,216▲4.1% | $7,835,009▲4.3% | $42,559,843▲5.6% | 990 |
| 2017 | $64,259,965▼0.5% | $65,729,986▲3.7% | $7,514,498▼16.4% | $40,315,868▲20.0% | 990 |
| 2016 | $64,613,338▲10.7% | $63,403,014▲11.8% | $8,984,519▲15.6% | $33,604,098▲22.2% | 990 |
| 2015 | $58,389,755▲11.5% | $56,719,522▲11.4% | $7,774,195▲27.4% | $27,499,552▲24.7% | 990 |
| 2014 | $52,354,250▲9.1% | $50,914,566▲6.9% | $6,103,962▲30.9% | $22,060,762▲3.7% | 990 |
| 2013 | $47,978,033 | $47,619,734▲7.3% | $4,664,278▲8.2% | $21,280,031▲5.1% | 990 |
| 2012 | — | $44,379,339▲3.8% | $4,311,502▼3.9% | $20,241,868▲2.9% | 990 |
| 2011 | — | $42,752,479▲4.9% | $4,488,508▼6.7% | $19,679,074▲2.8% | 990 |
| 2010 | — | $40,771,200▲6.7% | $4,812,886▼17.1% | $19,133,787▲1.1% | 990 |
| 2009 | — | $38,206,645 | $5,807,670 | $18,919,154 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Leadership & compensation (FY2023)
Highest-paid: Susan L Stubbs — $230,044 (0.23% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Susan L Stubbs | President & Ceo | 40 | $230,044 |
| Kathleen Hershon | Medical Director | 40 | $206,112 |
| Abbas Hamdan | Sr Vp Dev. Disabilities & Brain Injury Services | 40 | $199,349 |
| Bruno Calouro | Sr Vp of Operations | 40 | $198,755 |
| Florence Fortier | Counselor | 40 | $141,556 |
| David Waldren | Site Manager | 40 | $140,433 |
| Connor Burgess | Sr Vp of Properties | 40 | $135,735 |
| Jennifer Perreault | Cfo | 40 | $118,932 |
| Adam Rosenbaum | Treasurer | 2 | — |
| Annette Iglarsh | Director (until 12/2023) | 2 | — |
| Brian Jarrett | Asst. Clerk | 2 | — |
| Cindy Jerome | Director | 2 | — |
| Duncan Laird | Board Chair | 2 | — |
| Elizabeth Petegorsky | Clerk | 2 | — |
| Joan Larose | Asst. Board Chair | 2 | — |
| Julie Olmsted | Director | 2 | — |
| Mary Duggan | Director (until 1/2024) | 2 | — |
| Nicolas Boillot | Director | 2 | — |
| Polly Normand | Director (until 11/2023) | 2 | — |
| William Fisher | Director (until 12/2023) | 2 | — |
Top vendors & contractors (FY2023)
| Contractor | Services | Paid |
|---|---|---|
| Hillside Builders & Remodelers LLC | General Contractor | $1,084,684 |
| Boulanger's Plumbing & Htg | Plumbing Contractor | $152,236 |
| Kent Hesse Md | Medical Consultant | $142,788 |
| John Hart Electric | Electrical Contractor | $116,775 |
Grants received · $180K total
16 grants to Servicenet Inc totaling $180K, reported by foundations on their Schedule I filings — showing the 15 most recent.
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Compare Servicenet Inc
Frequently asked questions
- Is Servicenet Inc a legitimate nonprofit?
- Yes. Servicenet Inc is a 501(c)(3) organization registered with the U.S. Internal Revenue Service under EIN 04-2526194, based in Northampton, Massachusetts. Donations are tax-deductible.
- What is Servicenet Inc's EIN?
- Servicenet Inc's Employer Identification Number (EIN) is 04-2526194.
- How much revenue does Servicenet Inc report?
- Servicenet Inc reported $105,627,169 in total revenue on its fiscal year 2023 IRS Form 990 filing.
- How much of Servicenet Inc's spending goes to programs?
- Servicenet Inc spends about 89% of its total expenses on programs, based on its latest IRS Form 990.
- What financial grade does Servicenet Inc have?
- CharityIndex grades Servicenet Inc A, based on program efficiency and fundraising cost.
- How much does Servicenet Inc's highest-paid employee make?
- The highest reported compensation on Servicenet Inc's latest Form 990 is $230,044, paid to Susan L Stubbs (President & Ceo).
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Data for Servicenet Inc (EIN 04-2526194) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.