Clinical & Support Options Inc
501(c)(3) Donations tax-deductible
89% goes to programs $1 to raise $100 Strong reserves Growing revenue
Clinical & Support Options Inc is a 501(c)(3) organization based in Northampton, Massachusetts, registered in 1971, with $67,033,793 in FY2023 revenue. CharityIndex grades it A, and it directs about 89% of spending to programs.
8 Atwood Dr Ste 301, Northampton, MA, 01060 EIN 04-2206041 Since 1971
Revenue (FY2023)
$67.0M
▲ 2.3% vs prior year
Expenses (FY2023)
$57.9M
Net assets
$48.8M
Employees
917
CharityIndex rating
One independent A+ to F grade from four published criteria, each scored separately from IRS filings and combined by weight.
A
AProgram efficiency40% of the rating89% to programs · $1 to raise $100
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. For Clinical & Support Options Inc: 89% to programs · $1 to raise $100 earns a A on this criterion. See the exact thresholds →
AFinancial health25% of the rating10 mo reserves · +14% margin
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For Clinical & Support Options Inc: 10 mo reserves · +14% margin earns a A on this criterion. See the exact thresholds →
A+Governance25% of the rating6 of 6 checks met
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For Clinical & Support Options Inc: 6 of 6 checks met earns a A+ on this criterion. See the exact thresholds →
A+Transparency10% of the rating5 of 5 disclosure signals
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For Clinical & Support Options Inc: 5 of 5 disclosure signals earns a A+ on this criterion. See the exact thresholds →
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Mission
To provide responsive and effective interventions and services to support individual adults, children and families in their quest for stability, growth and an enhanced quality of life. to do so, we commit internally to excellence in our services while we collaborate externally with community partners to establish and participate in a comprehensive system of assistance and resources for the residents of our communities.
What they do
Family support services - services provided are based on an atmosphere of safety and predictability to help consumers live independently in the community. totals for the year: 1,900 people served, 69,954 hours of service.
Crisis and respite services - the crisis team provides immediate and respectful support through our telephone hotline and face-to-face evaluations and short term community crisis stabilization services. totals for the year: 5,263 people served, 6,485 bed days and 8,282 crisis evaluations.
Community based services including adult clubhouse, therapeutic day programming for youth, community partner intensive case management services, emergency shelter and resource center for adults experiencing homelessness and housing case management and supports provided to individuals in community settings with a goal to provide stability and enhanced quality of life.
Contact & location
- Address
- 8 Atwood Dr Ste 301, Northampton, MA, 01060
- City
- Northampton
- State
- Massachusetts
- Category
- —
- Subcategory
- —
- Phone
- …
- Website
- …
Financial trends
Revenue grew from $24.8M (FY2013) to $67.0M (FY2023) across 11 reported years.
Financial snapshot
Financial health & position (FY2023)
Liabilities $21.6MNet assets $48.8M
Operating margin
13.7%
Revenue exceeded expenses in the latest fiscal year.
Total assets
$70.4M
Total liabilities
$21.6M
Net assets
$48.8M
Salaries & benefits
$43.5M
75% of expenses
Board members
9
8 independent
Financials by year
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2023 | $67,033,793▲2.3% | $57,881,730▲10.2% | $48,780,708▲23.4% | $70,369,078▲22.4% | 990 |
| 2022 | $65,505,410▲42.0% | $52,509,359▲26.1% | $39,541,751▲47.8% | $57,498,974▲84.3% | 990 |
| 2021 | $46,141,493▼1.7% | $41,649,744▼2.3% | $26,752,821▲20.1% | $31,205,983▲12.4% | 990 |
| 2020 | $46,919,609▲1.4% | $42,615,272▲2.4% | $22,279,133▲25.7% | $27,764,214▲16.6% | 990 |
| 2019 | $46,285,192▲22.3% | $41,612,682▲13.6% | $17,722,139▲38.0% | $23,808,432▲27.3% | 990 |
| 2018 | $37,852,882▲12.8% | $36,617,821▲10.1% | $12,844,044▲9.0% | $18,698,923▲6.9% | 990 |
| 2017 | $33,552,291▲5.3% | $33,263,283▲7.4% | $11,781,273▲3.4% | $17,487,581▲5.4% | 990 |
| 2016 | $31,867,926▲13.4% | $30,962,497▲13.2% | $11,395,925▲119% | $16,596,177▲60.5% | 990 |
| 2015 | $28,112,988▲7.4% | $27,339,958▲7.7% | $5,214,852▲17.0% | $10,342,481▲6.1% | 990 |
| 2014 | $26,185,791▲5.7% | $25,389,642▲5.3% | $4,458,351▲21.3% | $9,749,110▲3.7% | 990 |
| 2013 | $24,784,528 | $24,104,419▲5.5% | $3,676,880▲23.2% | $9,398,211▲3.6% | 990 |
| 2012 | — | $22,838,167▲18.4% | $2,985,319▲41.2% | $9,070,298▲10.3% | 990 |
| 2011 | — | $19,286,010▲6.7% | $2,114,185▲16.1% | $8,221,621▲86.7% | 990 |
| 2010 | — | $18,082,455 | $1,821,152 | $4,403,351 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Leadership & compensation (FY2023)
Highest-paid: Adam Lou — $322,135 (0.56% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Adam Lou | Medical Director | 40 | $322,135 |
| Sergio Korndorfer | Assoc. Medical Director | 40 | $313,141 |
| Karin Jeffers | President & Ceo | 40 | $313,022 |
| Fabiola Cancino-ticona | Prescriber | 40 | $265,366 |
| Karen Poisson | Sr. Vp of Programs | 40 | $177,965 |
| Melody France | Sr. Vp of Hr | 40 | $177,455 |
| Frank Mertes | Cfo | 32 | $135,649 |
| Amelia Holstrom | Clerk | 1 | — |
| Anderson Gomes | Director | 1 | — |
| Daniel Pouliot | Vice Chair | 1 | — |
| Jess Miller | Director | 1 | — |
| Keith Obert | Chair | 1 | — |
| Mathew Geffin | Treasurer | 1 | — |
| Nicholas Moynihan | Director | 1 | — |
| Yaw Gyebi Jr | Director | 1 | — |
Top vendors & contractors (FY2023)
| Contractor | Services | Paid |
|---|---|---|
| Vaas Builders LLC | Construction | $3,355,360 |
| Jwa Architects | Architect | $521,790 |
| Springfield Police Department | Security | $430,522 |
| Anderson Cleaning | Cleaning/janitorial | $411,638 |
| Trx Development Solutions LLC | Programmatic | $364,960 |
Grants received · $480K total
13 grants to Clinical & Support Options Inc totaling $480K, reported by foundations on their Schedule I filings.
| Grantmaker | Purpose | Year | Amount |
|---|---|---|---|
| Boston Medical Center Corporation | Subaward | 2022 | $69,631 |
| Health New England & Subsidiaries | Awards are made where they align with health priorities as identified by the health new england | 2022 | $60,000 |
| Health New England & Subsidiaries | Awards are made where they align with health priorities as identified by the health new england community health needs assessment. | 2021 | $60,000 |
| Massachusetts League of Community Health Centers Inc | Various | 2021 | $10,000 |
| Massachusetts League of Community Health Centers Inc | Various | 2020 | $50,000 |
| Health New England & Subsidiaries | Awards are made where they align with health priorities as identified by the health new england community health needs assessment. | 2020 | $35,000 |
| Local Initiatives Support Corporation | See part iv | 2020 | $10,000 |
| Mass General Brigham Incorporated and Affiliates Group Rtn | Community benefit program | 2019 | $70,000 |
| Health New England & Subsidiaries | Awards are made where they align with health priorities as identified by the health new england community health needs assessment. | 2019 | $10,000 |
| Trinity Health Corporation | Support for painting of 755 worthington st. exam rooms | 2018 | $5,025 |
| Mass General Brigham Incorporated and Affiliates Group Rtn | Community benefit program | 2017 | $45,000 |
| Mass General Brigham Incorporated and Affiliates Group Rtn | Community benefit program | 2016 | $45,000 |
| Health Resources In Action Inc | Worksite wellness | 2016 | $10,000 |
Frequently asked questions
- Is Clinical & Support Options Inc a legitimate nonprofit?
- Yes. Clinical & Support Options Inc is a 501(c)(3) organization registered with the U.S. Internal Revenue Service under EIN 04-2206041, based in Northampton, Massachusetts. Donations are tax-deductible.
- What is Clinical & Support Options Inc's EIN?
- Clinical & Support Options Inc's Employer Identification Number (EIN) is 04-2206041.
- How much revenue does Clinical & Support Options Inc report?
- Clinical & Support Options Inc reported $67,033,793 in total revenue on its fiscal year 2023 IRS Form 990 filing.
- How much of Clinical & Support Options Inc's spending goes to programs?
- Clinical & Support Options Inc spends about 89% of its total expenses on programs, based on its latest IRS Form 990.
- What financial grade does Clinical & Support Options Inc have?
- CharityIndex grades Clinical & Support Options Inc A, based on program efficiency and fundraising cost.
- How much does Clinical & Support Options Inc's highest-paid employee make?
- The highest reported compensation on Clinical & Support Options Inc's latest Form 990 is $322,135, paid to Adam Lou (Medical Director).
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Data for Clinical & Support Options Inc (EIN 04-2206041) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.