Hopelink is a 501(c)(3) organization based in Redmond, Washington, registered in 1977, with $90,295,118 in FY2023 revenue. CharityIndex grades it A, and it directs about 91% of spending to programs.
Revenue (FY2023)
$90.3M
▼ 2.9% vs prior year
Human Services median: $293K
Expenses (FY2023)
$96.5M
Net assets
$38.5M
Employees
521
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. For Hopelink: 91% to programs · $6 to raise $100 earns a A+ on this criterion. See the exact thresholds →
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For Hopelink: 5 mo reserves · -7% margin earns a B+ on this criterion. See the exact thresholds →
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For Hopelink: 6 of 6 checks met earns a A+ on this criterion. See the exact thresholds →
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For Hopelink: 5 of 5 disclosure signals earns a A+ on this criterion. See the exact thresholds →
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Hopelink equips people to exit poverty through comprehensive services.
Hopelink provides food, emergency financial assistance to assist low income families, distributes federal dollars to those who need help with energy bills, and teaches energy conservation. for the year ending june 30, 2024, hopelink food banks distributed more than 4,796,784 pounds of food to 16,500 individuals for a total of 184,705 food bank visits. hopelink provided more than $1,353,067 in direct financial assistance from grant and fundraising dollars. the liheap and puget sound energy (pse) programs provided energy assistance to families in the amount of $8,655,503 of which $1,839,105 represented direct assistance, with the remainder provided by third parties upon the referral by hopelink. households served were 4,517 with liheap funds and 3,826 with pse funds.
Hopelink equipped to exit poverty programs provide families with emergency shelter, transitional housing, and permanent housing. for the year ending june 30, 2024, emergency shelter and transitional housing programs provided 76,954 bed nights and permanent housingprovided 120,998 bed nights. case managers assist families in accessing services they need to reach their goals such as parenting, budgeting classes, tenant education as well as adult education and employment classes. the family development program participants had 100% ofexited households maintain or establish stable housing. adult education provides english language acquisition, basic literacy, and money management. hopelink's adult education and literacy programs served 410 adults. the ged prep course served 70 students. hopelink's english language acquisition (ela) program served 340 students with 42% making a reportable gain.
Revenue grew from $62.5M (FY2013) to $90.3M (FY2023) across 11 reported years.
Financial snapshot
Operating margin
-6.8%
Spent more than it raised in the latest fiscal year.
Total assets
$64.0M
Total liabilities
$25.6M
Net assets
$38.5M
Salaries & benefits
$28.7M
30% of expenses
Board members
19
19 independent
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2023 | $90,295,118▼2.9% | $96,464,073▲1.7% | $38,476,555▼13.6% | $64,049,455▼7.3% | 990 |
| 2022 | $92,967,480▲14.5% | $94,886,741▲15.7% | $44,555,711▼4.0% | $69,095,432▲10.0% | 990 |
| 2021 | $81,229,410▼2.8% | $82,042,835▲6.8% | $46,422,619▼2.3% | $62,815,067▼4.4% | 990 |
| 2020 | $83,592,432▲13.8% | $76,842,714▲4.8% | $47,522,954▲17.2% | $65,683,064▲8.2% | 990 |
| 2019 | $73,487,004▲2.4% | $73,351,609▲0.2% | $40,552,196▲0.3% | $60,706,328▲4.1% | 990 |
| 2018 | $71,777,353▲6.6% | $73,239,110▲8.2% | $40,421,294▲14.6% | $58,302,466▲1.9% | 990 |
| 2017 | $67,338,157▲7.6% | $67,679,387▲6.7% | $35,263,555▼0.9% | $57,232,100▲18.7% | 990 |
| 2016 | $62,598,073▼2.8% | $63,430,980▲5.3% | $35,590,832▲15.3% | $48,223,653▲18.0% | 990 |
| 2015 | $64,380,749▲4.9% | $60,222,428▲1.8% | $30,855,057▲15.1% | $40,862,047▲22.1% | 990 |
| 2014 | $61,392,107▼1.8% | $59,137,682▲0.7% | $26,812,540▲9.3% | $33,457,817▲6.7% | 990 |
| 2013 | $62,530,603 | $58,734,316▲5.2% | $24,538,809▲18.6% | $31,347,300▲14.9% | 990 |
| 2012 | — | $55,818,415▼4.2% | $20,695,849▼5.6% | $27,286,435▼7.9% | 990 |
| 2011 | — | $58,258,089▲5.8% | $21,932,589▲5.9% | $29,636,300▼1.9% | 990 |
| 2010 | — | $55,056,505▲5.6% | $20,719,274▲1.7% | $30,198,451▲5.6% | 990 |
| 2009 | — | $52,127,813 | $20,366,741 | $28,607,430 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Highest-paid: Dr Catherine Cushinberry — $285,379 (0.30% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Dr Catherine Cushinberry | Ceo Thru 09/23 | 57 | $285,379 |
| Geoff Crump | Coo, Interim Ceo From 09/23 | 50 | $241,733 |
| Amanda Reinhard | Cfo | 50 | $184,625 |
| Teresa Poole | Vp, Communications Thru 09/23 | 50 | $178,509 |
| Meghan Altimore | Vp, Community Svcs, Coo From 04/24 | 50 | $178,238 |
| Daniel Quirk | Cto | 50 | $177,745 |
| Anna Wolff | Vp, Employee Engagement & Hr | 50 | $170,376 |
| Susan Carter | Vp, Transportation | 50 | $163,126 |
| Josalyn Ford | Vp, Development Thru 03/24 | 50 | $145,003 |
| Daniel Walker | General Manager, Trans. Director | 45 | $141,112 |
| Barbara Dykman-thomas | Controller | 45 | $132,612 |
| Jenny Frazier | Director of Facilities | 45 | $119,669 |
| Aaron Morrow | Board Member | 1 | — |
| Angela Birney | Board Member | 1 | — |
| April Berg | Board Member | 1 | — |
| Byron Shutz | Chair From 01/24 | 1 | — |
| Chere Bautista | Vice Chair | 1 | — |
| Dana Ralph | Board Member Thru 02/24 | 1 | — |
| Dr Chris Gehrke | Treasurer | 1 | — |
| Gregory Nauman | Board Member | 1 | — |
| Contractor | Services | Paid |
|---|---|---|
| Safe Transportation | Transportation | $5,592,847 |
| Tri-county Cabulance Inc | Transportation | $3,658,835 |
| Northwest Transport Inc | Transportation | $3,176,018 |
| Muckleshoot Indian Tribe | Transportation | $3,006,846 |
| Cloud Nine Transport | Transportation | $2,030,320 |
463 grants to Hopelink totaling $66.8M, reported by foundations on their Schedule I filings — showing the 15 most recent.
| Grantmaker | Purpose | Year | Amount |
|---|---|---|---|
| American Endowment Foundation | Human service | 2024 | $111,000 |
| The Seattle Foundation | To provide general support | 2024 | $60,000 |
| Swedish Health Services | Sponsorship | 2024 | $55,000 |
| Morgan Stanley Global Impact Funding Trust Inc | Unrestricted general support | 2024 | $40,000 |
| Mightycause Charitable Foundation | Unrestricted | 2024 | $32,316 |
| Gs Donor Advised Philanthropy Fund For Wealth Management Inc | Community & human services | 2024 | $27,900 |
| The Seattle Foundation | To provide general support | 2024 | $25,000 |
| The Seattle Foundation | To provide general support | 2024 | $20,000 |
| Amalgamated Charitable Foundation Inc | General operating support | 2024 | $20,000 |
| The Seattle Foundation | To provide general support | 2024 | $15,000 |
| The Seattle Foundation | To provide general support | 2024 | $15,000 |
| Charities Aid Foundation America | Charitable donation | 2024 | $11,115 |
| The Seattle Foundation | To provide general support | 2024 | $10,000 |
| American Gift Fund | Operations | 2024 | $10,000 |
| The Seattle Foundation | To provide general support | 2024 | $10,000 |
4 grants totaling $499K in FY2023. All grants made by Hopelink →
| Recipient | Purpose | Amount |
|---|---|---|
| Food Lifeline | Provide funds for the emergency food assistance program in the state of washington | $330,329 |
| Issaquah Food & Clothing Bank | Provide funds for the emergency food assistance program in the state of washington | $76,534 |
| Snoqualmie Valley Food Bank | Provide funds for the emergency food assistance program in the state of washington | $70,304 |
| Skykomish Food Bank | Provide funds for the emergency food assistance program in the state of washington | $22,140 |
Explore more
Data for Hopelink (EIN 91-0982116) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.