Springwell Inc
97% goes to programs $30 to raise $100 Growing revenue
Springwell Inc is a 501(c)(3) organization based in Waltham, Massachusetts, registered in 1977, with $119,463,998 in FY2024 revenue. CharityIndex grades it A, and it directs about 97% of spending to programs.
307 Waverley Oaks Rd Ste 205, Waltham, MA, 02452 EIN 04-2616064 Since 1977
Revenue (FY2024)
$119.5M
▲ 9.2% vs prior year
Human Services median: $293K
Expenses (FY2024)
$116.6M
Net assets
$32.2M
Employees
305
CharityIndex rating
One independent A+ to F grade from four published criteria, each scored separately from IRS filings and combined by weight.
A
BProgram efficiency40% of the rating97% to programs · $30 to raise $100
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. For Springwell Inc: 97% to programs · $30 to raise $100 earns a B on this criterion. See the exact thresholds →
AFinancial health25% of the rating3 mo reserves · +2% margin
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For Springwell Inc: 3 mo reserves · +2% margin earns a A on this criterion. See the exact thresholds →
A+Governance25% of the rating6 of 6 checks met
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For Springwell Inc: 6 of 6 checks met earns a A+ on this criterion. See the exact thresholds →
A+Transparency10% of the rating5 of 5 disclosure signals
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For Springwell Inc: 5 of 5 disclosure signals earns a A+ on this criterion. See the exact thresholds →
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Mission
Springwell helps individuals improve their quality of life and reduce their need for residential care by helping them access community resources. springwell works with individuals directly as well as with government agencies, health providers and housing entities to improve their patients and residents' health and satisfaction, while reducing the costs associated with care. care managers and rns conduct comprehensive in-home assessments, identify supports, access supports and, where appropriate, coordinate services. in-home services provided include assistance with personal care such as bathing, dressing and toileting, assistance with homemaking, grocery shopping and laundry.
What they do
Nutrition and community services: as the area's designated area agency on aging (aaa) springwell is responsible for developing comprehensive, community-based services that meet the needs of older adults. the goal of these services is to help individuals lead independent, meaningful and dignified lives in their own homes and communities for as long as possible while at the same time saving money that would otherwise need to be spent on more expensive residential care in a facility. springwell offers services such as help with applying for public benefits, grocery shopping assistance, friendly visiting, and home delivered meals.springwell's community services programs served 8,961 individuals in fiscal year 2025.springwell provides nutritional services to individuals in the area through a home delivered meals program and at 17 community dining sites. these programs provide both a nutritious meal and an opportunity to socialize with neighbors. springwell's meal options include a regular meal, a medically tailored meal, a supper meal, frozen meals for weekends and holidays, as well as kosher and chinese meals.springwell's nutrition program served 3,230 individuals in fiscal year 2025.
Protective services: in any community, there are older adults who suffer from abuse, neglect and financial exploitation by a caregiver. in addition, there are older adults who put themselves at risk by not caring for themselves in a way that provides for their safety. springwell is the designated elder protective services agency for 17 communities west of boston. in this role, springwell protective services case workers investigate reports of abuse and neglect, and offer counseling, safety planning and legal intervention when necessary to increase the safety of a senior. springwell's protective services program served 1,658 individuals in fiscal year 2025.
Nursing home screening: springwell rns conduct comprehensive assessments of older adults who need nursing home level services to help ensure they have the services they need.springwell served 3,724 individuals through this service in fiscal year 2025.
Contact & location
- Address
- 307 Waverley Oaks Rd Ste 205, Waltham, MA, 02452
- City
- Waltham
- State
- Massachusetts
- Category
- Human Services
- Subcategory
- Services for Specific Populations
- Phone
- …
- Website
- …
Financial trends
Revenue grew from $31.0M (FY2013) to $119.5M (FY2024) across 12 reported years.
Financial snapshot
Financial health & position (FY2024)
Liabilities $11.5MNet assets $32.2M
Operating margin
2.4%
Revenue exceeded expenses in the latest fiscal year.
Total assets
$43.7M
Total liabilities
$11.5M
Net assets
$32.2M
Salaries & benefits
$18.5M
16% of expenses
Board members
16
16 independent
Financials by year
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2024 | $119,463,998▲9.2% | $116,574,438▲11.6% | $32,191,023▲9.9% | $43,740,559▼9.8% | 990 |
| 2023 | $109,385,134▲11.5% | $104,487,186▲10.4% | $29,301,463▲20.1% | $48,500,100▲12.0% | 990 |
| 2022 | $98,073,652▲59.2% | $94,603,557▲60.3% | $24,403,515▲42.3% | $43,286,662▲61.1% | 990 |
| 2021 | $61,604,301▲18.8% | $59,026,851▲18.3% | $17,149,441▲17.7% | $26,869,035▲16.7% | 990 |
| 2020 | $51,833,689▲4.1% | $49,912,348▲4.0% | $14,571,991▲15.2% | $23,019,805▲9.6% | 990 |
| 2019 | $49,797,029▲7.0% | $47,991,934▲5.6% | $12,650,650▲16.6% | $21,002,244▲12.9% | 990 |
| 2018 | $46,533,750▲13.0% | $45,429,437▲14.6% | $10,845,555▲11.3% | $18,597,712▲37.4% | 990 |
| 2017 | $41,195,700▲5.0% | $39,631,635▲4.4% | $9,741,242▲19.1% | $13,535,188▲14.7% | 990 |
| 2016 | $39,236,713▲7.9% | $37,978,193▲7.4% | $8,177,177▲18.2% | $11,797,880▲16.6% | 990 |
| 2015 | $36,358,430▲4.8% | $35,376,224▲6.4% | $6,918,657▲16.5% | $10,118,158▲12.7% | 990 |
| 2014 | $34,680,364▲11.9% | $33,254,203▲10.5% | $5,936,451▲31.6% | $8,976,713▲24.5% | 990 |
| 2013 | $30,995,773 | $30,089,483▲13.7% | $4,510,290▲25.1% | $7,208,749▲21.3% | 990 |
| 2012 | — | $26,472,190▲14.5% | $3,604,000▲20.0% | $5,942,708▲12.5% | 990 |
| 2011 | — | $23,126,084 | $3,004,042 | $5,284,509 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Leadership & compensation (FY2024)
Highest-paid: Patricia Scheffler — $203,816 (0.17% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Patricia Scheffler | Ceo | 38 | $203,816 |
| Kara Donellon | Cfo | 38 | $169,540 |
| Kristen Letourneau-luce | Coo | 38 | $129,417 |
| Arthur Avakian | Director of It | 38 | $123,952 |
| Andrew Mooradian | It Systems Manager | 38 | $114,043 |
| Sarah Hubbard | Chro | 38 | $111,521 |
| Beth Schultz | Chief Community Engagement Officer | 30 | $110,123 |
| Laura Oberlander | Chief Program Development Officer | 38 | $107,223 |
| Jennifer Darby | Assoc Dir of Community Services | 38 | $100,901 |
| Ann Cosgrove | Director | 1 | — |
| Debra Shaw | Director | 1 | — |
| Douglas Peck | Director | 1 | — |
| Eileen Hsu-balzer | Clerk | 1 | — |
| Gerald O'keefe | Director (until 11/2024) | 1 | — |
| Harriet Merkowitz | President | 1 | — |
| Jane Shapiro | Director | 1 | — |
| Jeffrey Leland | Vice President | 1 | — |
| Joe Bisol | Treasurer | 1 | — |
| Joel Bauman | Director | 1 | — |
| Judith Chasin | Director | 1 | — |
Top vendors & contractors (FY2024)
| Contractor | Services | Paid |
|---|---|---|
| Advanced Home Care Services LLC | Elderly Home Care Services | $5,029,714 |
| Dia Feliz Adult Day Health | Elderly Home Care Services | $835,883 |
| My Personal Home Health Care LLC | Elderly Home Care Services | $337,645 |
| Natale Company and Safety Care | Elderly Home Care Services | $181,265 |
Grants received · $256K total
15 grants to Springwell Inc totaling $256K, reported by foundations on their Schedule I filings.
| Grantmaker | Purpose | Year | Amount |
|---|---|---|---|
| Columbus Foundation | Social services | 2024 | $20,000 |
| Meals On Wheels America | Project support | 2024 | $7,117 |
| Columbus Foundation | Health | 2023 | $11,000 |
| Fidelity Investments Charitable Gift Fund | For grant recipient's exempt purposes | 2023 | $9,825 |
| Columbus Foundation | Social services | 2022 | $10,000 |
| Fidelity Investments Charitable Gift Fund | For grant recipient's exempt purposes | 2022 | $7,955 |
| Meals On Wheels America | Project support and other services | 2021 | $21,218 |
| Meals On Wheels America | Project support and other services | 2020 | $128,166 |
| Fidelity Investments Charitable Gift Fund | For grant recipient's exempt purposes | 2020 | $5,100 |
| Meals On Wheels America | Project support and other services | 2019 | $6,391 |
| Meals On Wheels America | Project support and other services | 2017 | $5,953 |
| Mass General Brigham Incorporated and Affiliates Group Rtn | Community benefit program | 2016 | $6,000 |
| Mass General Brigham Incorporated and Affiliates Group Rtn | Community benefit program | 2015 | $6,000 |
| Mass General Brigham Incorporated and Affiliates Group Rtn | Community benefit program | 2014 | $6,000 |
| Agespan Inc | Operating support | 2014 | $5,100 |
Grants made · $260K in FY2024
12 grants totaling $260K in FY2024. All grants made by Springwell Inc →
| Recipient | Purpose | Amount |
|---|---|---|
| Metrowest Legal Services Inc | Legal services | $110,000 |
| Hudson Coa | Social day health mfcsp | $30,992 |
| Weston Coa | Financial assistance | $15,000 |
| Greater Boston Chinese Golden Age Center Inc | The program aims to enable a non-english speaking elderly population to increase their access to essential services, maintain their financial and health status so they can continue to live independently at home in the community. | $15,000 |
| Healthy Waltham Inc | Outreach and information & assistance | $15,000 |
| Newton Housing | The goal of newton housing authoritys (nha) cross cultural outreach and engagement program is to increase access to public benefits, community-based resources, and recreation events for low-income chinese and russian speaking populations in newton. | $15,000 |
| Cricket Foundation U Instrument of Trust Dtd 102878 | Short term overnight stay | $14,760 |
| Metrowest YMCA | Education - diabetes self management program | $12,500 |
| Natick Coa | Transportation | $8,910 |
| Healthy Waltham Inc | Other services- computer education | $8,500 |
| Greater Boston Chinese Golden Age Center Inc | Education - chronic disease self management program | $8,326 |
| Enhance Asian Community On Health Inc | Education - chronic disease self management program | $6,000 |
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Compare Springwell Inc
Frequently asked questions
- Is Springwell Inc a legitimate nonprofit?
- Yes. Springwell Inc is a 501(c)(3) organization registered with the U.S. Internal Revenue Service under EIN 04-2616064, based in Waltham, Massachusetts. Donations are tax-deductible.
- What is Springwell Inc's EIN?
- Springwell Inc's Employer Identification Number (EIN) is 04-2616064.
- How much revenue does Springwell Inc report?
- Springwell Inc reported $119,463,998 in total revenue on its fiscal year 2024 IRS Form 990 filing.
- How much of Springwell Inc's spending goes to programs?
- Springwell Inc spends about 97% of its total expenses on programs, based on its latest IRS Form 990.
- What financial grade does Springwell Inc have?
- CharityIndex grades Springwell Inc A, based on program efficiency and fundraising cost.
- How much does Springwell Inc's highest-paid employee make?
- The highest reported compensation on Springwell Inc's latest Form 990 is $203,816, paid to Patricia Scheffler (Ceo).
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Data for Springwell Inc (EIN 04-2616064) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.