Service Access and Management Inc is a 501(c)(3) organization based in Pottsville, Pennsylvania, registered in 1998, with $107,530,690 in FY2023 revenue. CharityIndex grades it B+, and it directs about 97% of spending to programs.
Revenue (FY2023)
$107.5M
▲ 6.0% vs prior year
Mental Health median: $333K
Expenses (FY2023)
$105.1M
Net assets
$8.9M
Employees
1,183
Rated on 4 of 4 criteria.
Held down by its weakest criterion — a strong score on one criterion can't hide a weak one.
How the rating works →Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. For Service Access and Management Inc: 97% to programs earns a A+ on this criterion. See the exact thresholds →
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For Service Access and Management Inc: 1 mo reserves · +2% margin earns a C+ on this criterion. See the exact thresholds →
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For Service Access and Management Inc: 6 of 6 checks met earns a A+ on this criterion. See the exact thresholds →
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For Service Access and Management Inc: 5 of 5 disclosure signals earns a A+ on this criterion. See the exact thresholds →
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To help people by managing and/or providing needed, accessible and individually human services.
Intellectual disabilities services provided to berks, schuylkill, clearfield-jefferson, clarion, franklin, fulton, montgomery, lehigh, allegheny, huntingdon, mifflin, juniata, lackawanna, blair, lebanon & allegheny counties and new jersey
Other programs related to human services provided to berks, schuylkill, york, adams, mifflin, juniata, huntingdon, clearfield-jefferson, clarion, franklin fulton, montgomery, tioga, centre, pike lycoming, clinton, bradford & lehigh counties.
Revenue grew from $62.4M (FY2013) to $107.5M (FY2023) across 11 reported years.
Financial snapshot
Operating margin
2.3%
Revenue exceeded expenses in the latest fiscal year.
Total assets
$31.4M
Total liabilities
$22.5M
Net assets
$8.9M
Salaries & benefits
$64.1M
61% of expenses
Board members
14
11 independent
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2023 | $107,530,690▲6.0% | $105,053,039▼0.9% | $8,892,338▲40.9% | $31,440,052▲22.9% | 990 |
| 2022 | $101,464,349▼1.0% | $106,030,243▲3.7% | $6,313,192▼41.2% | $25,581,550▼19.8% | 990 |
| 2021 | $102,458,440▲14.9% | $102,280,693▲15.7% | $10,734,897▲1.7% | $31,890,608▼10.7% | 990 |
| 2020 | $89,154,160▲7.4% | $88,416,194▲9.7% | $10,557,150▲7.5% | $35,713,414▲18.1% | 990 |
| 2019 | $83,002,674▲2.0% | $80,579,262▲0.3% | $9,819,184▲32.8% | $30,233,906▲9.4% | 990 |
| 2018 | $81,399,006▲5.2% | $80,314,150▲4.3% | $7,395,772▲17.2% | $27,634,151▲11.0% | 990 |
| 2017 | $77,369,417▲2.2% | $76,987,587▲1.9% | $6,310,916▲6.4% | $24,900,426▼3.2% | 990 |
| 2016 | $75,673,780▲7.0% | $75,572,450▲8.0% | $5,929,086▲1.7% | $25,713,916▲4.6% | 990 |
| 2015 | $70,736,407▲10.2% | $69,997,091▲11.6% | $5,827,756▲14.5% | $24,590,775▲2.0% | 990 |
| 2014 | $64,201,291▲2.9% | $62,705,437▲0.8% | $5,088,440▲41.6% | $24,114,505▲10.9% | 990 |
| 2013 | $62,379,350 | $62,178,709▲0.9% | $3,592,586▲5.9% | $21,753,615▲6.8% | 990 |
| 2012 | — | $61,602,038▼4.4% | $3,391,945▼41.6% | $20,362,469▼13.2% | 990 |
| 2011 | — | $64,445,499▲9.2% | $5,810,364▼1.0% | $23,457,195▲15.5% | 990 |
| 2010 | — | $59,039,853▲2.7% | $5,866,708▲58.0% | $20,302,399▲4.3% | 990 |
| 2009 | — | $57,488,224 | $3,713,914 | $19,472,761 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Highest-paid: Mary Ann Kowalonek — $435,096 (0.41% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Mary Ann Kowalonek | Ceo/president | 40 | $435,096 |
| Nan Haver | Former Ceo/president | 0 | $371,991 |
| Lori Hartman | Chief Operating Officer | 40 | $270,789 |
| Stan Miller | Cfo | 40 | $220,659 |
| Jennifer Seidel | Controller | 40 | $190,279 |
| Rachel Bernini | Director of People Operations | 40 | $181,161 |
| Paul Straka | Director of Business Development | 40 | $173,398 |
| Jeffrey Buffington | Director of Information Technology | 40 | $162,903 |
| Nichole Luckovich | Deputy Director of Operations | 40 | $162,180 |
| Anthony Cartolaro | Director | 1 | — |
| Ariel Parker | Director | 1 | — |
| Damaris Espinal | Director (end 6/24) | 1 | — |
| Danette Mahute | Director | 1 | — |
| Dr George Ioannidis | Director | 1 | — |
| Dr John Vafeas | Chairman | 1 | — |
| Dr Mary Rita Weller | Director | 1 | — |
| Elaine Schaeffer | Director | 1 | — |
| Jeffery Darlington | Director | 1 | — |
| Larry Shaub | Director | 1 | — |
| Marie Beauchamp | Vice Chair | 1 | — |
| Contractor | Services | Paid |
|---|---|---|
| Health Information Management Systems | Electronic Health Record System | $148,104 |
| Robert K Greenleaf Center Inc | Staff Training | $127,175 |
| Lee Billiter | Philadelphia Case Work | $106,113 |
1 grant to Service Access and Management Inc totaling $284K, reported by foundations on their Schedule I filings.
| Grantmaker | Purpose | Year | Amount |
|---|---|---|---|
| Upmc | Charitable donation | 2016 | $283,669 |
Explore more
Data for Service Access and Management Inc (EIN 23-2897133) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.