Eastman Credit Union is a 501(c)(14) organization based in Kingsport, Tennessee, registered in 1952, with $535,980,677 in FY2024 revenue. CharityIndex grades it C, and it directs about 23% of spending to programs.
Revenue (FY2024)
$536.0M
▲ 22.9% vs prior year
Expenses (FY2024)
$403.4M
Net assets
$1.2B
Employees
1,161
Rated on 4 of 4 criteria.
Held down by its weakest criterion — a strong score on one criterion can't hide a weak one.
How the rating works →Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. For Eastman Credit Union: 23% to programs earns a F on this criterion. See the exact thresholds →
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For Eastman Credit Union: 37 mo reserves · +25% margin earns a A on this criterion. See the exact thresholds →
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For Eastman Credit Union: 6 of 6 checks met earns a A+ on this criterion. See the exact thresholds →
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For Eastman Credit Union: 5 of 5 disclosure signals earns a A+ on this criterion. See the exact thresholds →
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Operated during 2024 as a state chartered credit union whose purpose is (continued on schedule o) to be the preferred financial institution in the communities we serve by providing financial products and services which add value to members, guided by credit union co-operative values and service excellence expectations.
Operated during 2024 as a state chartered mutually owned credit union that made loans to its members at reasonable rates of interest. maintained a loan portfolio composed of consumer, mortgage, home equity, visa and member business loans that totaled $7,460,848,289.
Invested any surplus not required for loans to exercise those functions described in the law of the state of tennessee authorizing the organization of credit unions thereby furnishing other cooperative financial services to members.
Revenue grew from $119.3M (FY2013) to $536.0M (FY2024) across 12 reported years.
Financial snapshot
Operating margin
24.7%
Revenue exceeded expenses in the latest fiscal year.
Total assets
$9.1B
Total liabilities
$7.9B
Net assets
$1.2B
Salaries & benefits
$93.9M
23% of expenses
Board members
9
8 independent
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2024 | $535,980,677▲22.9% | $403,354,283▲42.2% | $1,245,835,837▲12.1% | $9,097,283,047▲13.5% | 990 |
| 2023 | $436,090,758▲27.3% | $283,680,095▲36.7% | $1,111,077,782▲15.2% | $8,017,428,459▲7.2% | 990 |
| 2022 | $342,469,069▲17.6% | $207,574,980▲8.7% | $964,176,894▲16.0% | $7,481,805,455▲5.0% | 990 |
| 2021 | $291,234,788▲7.1% | $190,998,639▼2.2% | $831,224,947▲13.9% | $7,123,603,375▲16.0% | 990 |
| 2020 | $271,988,267▲8.3% | $195,303,852▲7.4% | $730,047,124▲11.8% | $6,139,596,788▲20.4% | 990 |
| 2019 | $251,106,306▲15.8% | $181,790,875▲16.8% | $653,243,525▲11.9% | $5,099,588,309▲12.6% | 990 |
| 2018 | $216,841,815▲24.7% | $155,604,971▲26.5% | $583,928,317▲11.4% | $4,530,156,863▲12.3% | 990 |
| 2017 | $173,853,772▲15.0% | $123,013,571▲17.8% | $524,061,565▲10.8% | $4,032,781,119▲11.0% | 990 |
| 2016 | $151,150,452▲10.2% | $104,395,864▲7.0% | $472,987,171▲10.7% | $3,632,524,675▲11.4% | 990 |
| 2015 | $137,101,779▲7.8% | $97,602,882▲6.3% | $427,173,023▲10.0% | $3,259,632,514▲6.4% | 990 |
| 2014 | $127,179,422▲6.6% | $91,815,960▲5.6% | $388,338,942▲9.3% | $3,064,787,129▲7.9% | 990 |
| 2013 | $119,271,381 | $86,983,029▲2.1% | $355,186,637▲11.0% | $2,840,431,500▲6.0% | 990 |
| 2012 | — | $85,200,979▼4.4% | $320,121,729▲11.9% | $2,680,227,064▲6.4% | 990 |
| 2011 | — | $89,149,155▼5.6% | $285,984,235▲10.8% | $2,519,782,650▲7.9% | 990 |
| 2010 | — | $94,424,192 | $258,034,695 | $2,334,750,760 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Highest-paid: Kelly Price — $1,237,631 (0.31% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Kelly Price | President/ceo, Director | 40 | $1,237,631 |
| Tonja Fish | Evp, Chief Financial Officer | 40 | $542,933 |
| Darrell Dinsmore | Evp, Chief Administrative Officer | 40 | $502,700 |
| Jeremiah Lounds | Vp, Chief Operating Officer | 40 | $419,836 |
| Dolly Linkous | Vp, Chief Lending Officer | 40 | $399,938 |
| Russell Ayscue | Vp, Chief Information Officer | 40 | $393,216 |
| Matt Wimberley | Vp, Chief Legal & Risk Officer | 40 | $346,046 |
| Mark Millwood | Vp, Chief Human Resource Officer | 40 | $343,568 |
| Thomas Kennedy | Vp, Business Services | 40 | $321,299 |
| Chuck Perry | Vp, Branch Operations | 40 | $277,733 |
| Matthew Smith | Vp, Chief Marketing/analytics Officer | 40 | $263,766 |
| Michelle Clark | Vp Enterprise Risk Management | 40 | $224,410 |
| Scott Davis | Vp, Controller | 40 | $204,726 |
| Jill Alley | Director, Member Contact Center | 40 | $201,245 |
| Olan Jones | Former President/ceo | 0 | $104,931 |
| Brian Miller | Secretary/treasurer | 2 | — |
| E Wayne Kirk | Chairman of the Board (thru 12/24) | 5 | — |
| Gary Bass | Director | 2 | — |
| J Andrew Hatfield Jr | Director | 2 | — |
| Jeff Anderson | Director | 3 | — |
| Contractor | Services | Paid |
|---|---|---|
| Idscom - Intelligent Document Solutions | Statement Processing/mailing Services | $3,722,199 |
| Goins Rash Cain Inc | Construction Manager | $2,969,332 |
| Ncr Voyix Corporation | Online Banking/billpay Services | $2,757,301 |
| Fiserv Solutions Inc | Software Solutions Services | $2,005,698 |
| Diebold Inc | Atm/branch Maintenance Services | $1,402,256 |
30 grants totaling $1.7M in FY2024 — showing the 15 largest. All grants made by Eastman Credit Union →
| Recipient | Purpose | Amount |
|---|---|---|
| Appalachia Service Project Inc | Hurricane helene relief/event sponsorship | $1,001,000 |
| Second Harvest Food Bank of Northeast Tennessee Inc | Expansion project/hurricane helene relief/event sponsorship | $101,000 |
| City of Kingsport | Bays mountain park - planetarium sponsorship | $100,000 |
| Kingsport Chamber Foundation | General contribution/event sponsorship | $47,800 |
| American National Red Cross | Hurricane helene relief/general contribution | $33,000 |
| Holston Habitat For Humanity Inc | Hurricane helene relief | $32,000 |
| Barter Foundation Incorporated State Theatre of Virginia | General contribution | $30,000 |
| The Salvation Army | Hurricane helene relief/general contribution | $30,000 |
| United Way of East Tennessee Highlands | Hurricane helene relief/general contribution | $30,000 |
| Kingsport Chamber of Commerce Inc | Event sponsorships | $29,675 |
| Kiwanis Club of Kingsport Foundation | General contribution/event sponsorship | $25,750 |
| Unicoi County Chamber of Commerce | General contribution | $25,000 |
| Great Texas Balloon Race Inc | Event sponsorship | $25,000 |
| First Tennessee Development District Foundation | Hurricane helene relief | $25,000 |
| United Way of Greater Kingsport Inc | General contribution/event sponsorship | $21,800 |
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Data for Eastman Credit Union (EIN 62-6039479) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.