Direction Home Akron Canton Area Agency On Aging

Mycare ohio is ohio's dual demonstration program with cms and the state of ohio to provide long term services and supports to medicaid and medicare eligible adults over the age of 18. services provided to eligible adults include care management, care plan and service plan review, personal care, homemaker, adult day services, emergency response units, home delivered meals, transportation, home modification, and regular face-to-face visits.approximate number of unduplicated members served 5,903.

Care coordination program:the care coordination program provides services to older adults who want to remain independent and reside in the community, but do not meet financial eligibility for the medicaid waiver programs. services include care management, personal care, homemaker, adult day services, emergency response units, home delivered meals, and family caregiver services and supports. approximate number of unduplicated clients served 966.

Elder rights program - ombudsman:trained and state-certified ombudsman advocates promote quality compassionate care for consumers of long-term care services through complaint investigation, information, education and advocacy. ombudsmen protect the rights of all consumers of care, regardless of age and work to resolve their care and service issues. general information and advocacy are provided to consumers and families on topics such as selection of ltc providers, facility performance and guidance on rights issues. advocacy is conducted by unannounced on-site visits as well as through proactive telephone contacts to residents and families.ombudsman staff and volunteers provided 16,551 hours of service in the thirteen county region. in carrying-out their work, ombudsman representatives provided core services to 7,663 consumers and families.