True Community Credit Union
501(c)(14)
Only null% goes to programs Strong reserves Growing revenue
True Community Credit Union is a 501(c)(14) organization based in Jackson, Michigan, registered in 1956, with $67,574,993 in FY2024 revenue. CharityIndex grades it A.
1100 Clinton Rd, Jackson, MI, 49202 EIN 38-1453620 Since 1956
Revenue (FY2024)
$67.6M
▲ 57.4% vs prior year
Expenses (FY2024)
$64.4M
Net assets
$90.5M
Employees
284
CharityIndex rating
One independent A+ to F grade from four published criteria, each scored separately from IRS filings and combined by weight.
A
—Program efficiency40% of the ratingNo expense breakdown in filings
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. Not scored for True Community Credit Union— this filing type doesn't report it, and the rating simply skips it (never counts it against the organization). See the exact thresholds →
AFinancial health25% of the rating17 mo reserves · +5% margin
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For True Community Credit Union: 17 mo reserves · +5% margin earns a A on this criterion. See the exact thresholds →
AGovernance25% of the rating5 of 6 checks met
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For True Community Credit Union: 5 of 6 checks met earns a A on this criterion. See the exact thresholds →
BTransparency10% of the rating3 of 5 disclosure signals
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For True Community Credit Union: 3 of 5 disclosure signals earns a B on this criterion. See the exact thresholds →
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Mission
To cultivate legacy-defining moments for the people and places we serve for generations to come.
Contact & location
Financial trends
Revenue grew from $30.3M (FY2021) to $67.6M (FY2024) across 4 reported years.
Financial snapshot
Financial health & position (FY2024)
Liabilities $790.0MNet assets $90.5M
Operating margin
4.7%
Revenue exceeded expenses in the latest fiscal year.
Total assets
$880.5M
Total liabilities
$790.0M
Net assets
$90.5M
Salaries & benefits
$23.9M
37% of expenses
Board members
9
9 independent
Financials by year
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2024 | $67,574,993▲57.4% | $64,395,175▲66.9% | $90,520,863▲31.8% | $880,536,100▲25.2% | 990 |
| 2023 | $42,926,246▲21.7% | $38,572,848▲22.2% | $68,682,010▲10.1% | $703,073,726▲2.9% | 990 |
| 2022 | $35,270,035▲16.3% | $31,553,892▲20.5% | $62,393,537▼5.3% | $683,496,777▼1.1% | 990 |
| 2021 | $30,339,343 | $26,190,043 | $65,869,115 | $691,048,479 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Leadership & compensation (FY2024)
Highest-paid: Christina Siders — $541,110 (0.84% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Christina Siders | President/ceo | 40 | $541,110 |
| Janet Thompson | Evp/chief Integration Officer | 40 | $311,615 |
| Jason Matley | Evp/chief Strategy Officer | 40 | $286,227 |
| Valerie Moskal | Chief Growth & Lending Officer | 40 | $279,553 |
| Terry French | Investment Advisor | 40 | $258,297 |
| Lance Schnitkey | Chief Financial Officer | 40 | $246,915 |
| Sarah Ermatinger | Chief Community Impact Officer | 40 | $222,601 |
| Jonathan Beard | Vp of Digital Transformati | 40 | $205,555 |
| Heather Harback | Chief People Officer | 40 | $203,107 |
| Canis Arbrouet | Vp of Facilities | 40 | $196,591 |
| Brandi Cole | Chief Risk Officer | 40 | $185,691 |
| Shawn Christie | Vp of Wealth Management | 40 | $176,097 |
| Jeanine Mwhite | Special Project Consultant | 40 | $172,049 |
| Doris Graham | Board Director | 1 | $3,692 |
| William Sackett | Board Director | 1 | $2,631 |
| Timothy Denton | Board Treasurer | 1 | $2,430 |
| Joshua Burgett | Board Chairperson | 1 | $2,021 |
| Chelsea Page | Board Vicechairperson | 1 | $1,382 |
| Michael Rawson | Board Director | 1 | $1,174 |
| Jacob Inocencio | Board Director | 1 | $865 |
Top vendors & contractors (FY2024)
| Contractor | Services | Paid |
|---|---|---|
| Alkami | Platform-consumer | $1,359,748 |
| Jack Henry and Associates | Software Service | $915,833 |
| Nusource Financial | Itms/atms | $641,235 |
| Harmon Management LLC | New Parnall Branch Construction | $435,949 |
| Trace3 LLC | Cameras/security Equipment & Service | $279,230 |
Grants made · $288K in FY2024
17 grants totaling $288K in FY2024 — showing the 15 largest. All grants made by True Community Credit Union →
| Recipient | Purpose | Amount |
|---|---|---|
| Found Church | Black excellence awards sponsor $15,000; isaiah's hub renovation project $20,000 | $35,000 |
| Jackson School of the Arts Association | Year 4 of 4 of multi-year pledge for captital campaign/building | $33,333 |
| Jackson Y-center Inc | Charitable contribution | $26,000 |
| Nuestra Comunidad | Presenting sponsor for nuestra comunidad hispanic heritage festival. | $20,000 |
| Jackson College Multicultural Affairs | Juneteenth event sponsor and student scholarships | $20,000 |
| Spring Arbor University | $5,000 sau golf open sponsor, $15,000 year 5 of 5 for multi-year sponsor for trading center | $20,000 |
| Wa Foote Memorial Hospital | $10,000 to pink ball sponsorship, $1,000 lights of love $7,500 for hospice donation | $18,500 |
| New Mobility Solutions | Purchased a handicap accessible van for the garrett family | $18,123 |
| Enterprise Group Community Ventures Corporation | Charitable contribution | $15,000 |
| Michigan Credit Union League | Mcul 2024 foundation contribution/asfm support | $15,000 |
| Jackson County Chamber of Commerce Inc | Chamber sponsorships; mlk breakfast, night of distinction, national civics bee, annual golf outing | $14,550 |
| Grow Jackson | $10,000 for student summer program; $600 table for annual dinner | $10,600 |
| American Heart Association Inc | Sponsor of ann arbor-jackson heart ball supporting the american heart association | $10,000 |
| Rise Above | Pledge to support a non-profit organization partnering with jackson county school districts on relationship restoration and educational services for students who have been removed from traditional academic settings. | $10,000 |
| Jackson Symphony Orchestra | Sponsor concert aglow | $8,000 |
Frequently asked questions
- Is True Community Credit Union a legitimate nonprofit?
- Yes. True Community Credit Union is a 501(c)(14) organization registered with the U.S. Internal Revenue Service under EIN 38-1453620, based in Jackson, Michigan.
- What is True Community Credit Union's EIN?
- True Community Credit Union's Employer Identification Number (EIN) is 38-1453620.
- How much revenue does True Community Credit Union report?
- True Community Credit Union reported $67,574,993 in total revenue on its fiscal year 2024 IRS Form 990 filing.
- What financial grade does True Community Credit Union have?
- CharityIndex grades True Community Credit Union A, based on financial health (reserves and operating margin).
- How much does True Community Credit Union's highest-paid employee make?
- The highest reported compensation on True Community Credit Union's latest Form 990 is $541,110, paid to Christina Siders (President/ceo).
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Data for True Community Credit Union (EIN 38-1453620) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.