Smile Train Inc
501(c)(3) Donations tax-deductible
80% goes to programs $24 to raise $100 Strong reserves
Smile Train Inc is a 501(c)(3) organization based in New York, New York, registered in 1993, with $99,619,387 in FY2023 revenue. CharityIndex grades it A, and it directs about 80% of spending to programs.
633 Third Ave 9th Floor, New York, NY, 10017 EIN 13-3661416 Since 1993
Revenue (FY2023)
$99.6M
▲ 0.2% vs prior year
Expenses (FY2023)
$108.8M
Net assets
$374.9M
Employees
111
CharityIndex rating
One independent A+ to F grade from four published criteria, each scored separately from IRS filings and combined by weight.
A
B+Program efficiency40% of the rating80% to programs · $24 to raise $100
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. For Smile Train Inc: 80% to programs · $24 to raise $100 earns a B+ on this criterion. See the exact thresholds →
B+Financial health25% of the rating41 mo reserves · -9% margin
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For Smile Train Inc: 41 mo reserves · -9% margin earns a B+ on this criterion. See the exact thresholds →
A+Governance25% of the rating6 of 6 checks met
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For Smile Train Inc: 6 of 6 checks met earns a A+ on this criterion. See the exact thresholds →
A+Transparency10% of the rating5 of 5 disclosure signals
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For Smile Train Inc: 5 of 5 disclosure signals earns a A+ on this criterion. See the exact thresholds →
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Mission
Smile train aims to ensure that every person has access to safe, quality cleft care.
What they do
Public education program - around the world, many people are unfamiliar with cleft lip and palate. for many of the families we support, the first time they see a cleft is when they first look at the face of their newborn child. this lack of awareness, coupled with stigma and myths around clefts, often leads to babies with clefts being abandoned, isolated, or simply never brought to a hospital for treatment because families and communities don't know that treatment is available. no matter where they live, it is essential that every family is aware of cleft lip and palate and the care that their child will need as they grow and develop. (cont'd on sch. o).
Training programs - smile train provides free training and education to cleft care professionals around the world. access to education and training opportunities is critical to smile train's work empowering local medical teams to provide safe, high-quality comprehensive cleft care. since 1999, we have provided more than 100,000 training opportunities to improve cleft treatment in countries around the world. (cont'd on sch. o).
Contact & location
Financial trends
Revenue declined from $107.0M (FY2013) to $99.6M (FY2023) across 11 reported years.
Financial snapshot
Financial health & position (FY2023)
Liabilities $9.2MNet assets $374.9M
Operating margin
-9.2%
Spent more than it raised in the latest fiscal year.
Total assets
$384.2M
Total liabilities
$9.2M
Net assets
$374.9M
Salaries & benefits
$14.5M
13% of expenses
Board members
7
6 independent
Financials by year
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2023 | $99,619,387▲0.2% | $108,766,380▼6.2% | $374,938,025▲3.1% | $384,154,596▲2.6% | 990 |
| 2022 | $99,402,851▼16.7% | $116,010,503▲1.8% | $363,794,938▲0.7% | $374,570,132▼0.2% | 990 |
| 2021 | $119,364,316▲5.5% | $113,975,222▲20.4% | $361,253,034▼14.6% | $375,482,848▼13.0% | 990 |
| 2020 | $113,091,064▲15.1% | $94,637,818▲15.9% | $422,790,018▲18.3% | $431,829,319▲17.7% | 990 |
| 2019 | $98,260,551▲1.6% | $81,685,168▲6.1% | $357,449,332▲6.1% | $367,014,519▲7.1% | 990 |
| 2018 | $96,732,484▼6.2% | $77,024,190▼3.3% | $336,936,337▲5.0% | $342,781,080▲4.6% | 990 |
| 2017 | $103,117,005▲1.0% | $79,630,236▼3.8% | $320,854,462▲8.5% | $327,796,966▲8.7% | 990 |
| 2016 | $102,107,683▲18.7% | $82,761,377▲9.7% | $295,733,611▲13.9% | $301,485,584▲13.8% | 990 |
| 2015 | $86,001,395▼12.5% | $75,422,621▼13.5% | $259,754,116▲1.1% | $264,874,254▲0.4% | 990 |
| 2014 | $98,239,206▼8.2% | $87,157,401▼8.6% | $257,022,550▲2.5% | $263,699,550▲1.0% | 990 |
| 2013 | $106,977,619 | $95,355,518▲14.5% | $250,709,500▲12.2% | $261,032,643▲13.1% | 990 |
| 2012 | — | $83,309,727▼10.5% | $223,431,216▲14.1% | $230,834,813▲12.6% | 990 |
| 2011 | — | $93,100,531▼7.8% | $195,847,214▲7.4% | $205,068,786▲6.2% | 990 |
| 2010 | — | $100,986,524▲17.1% | $182,412,057▲36.5% | $193,119,548▲32.9% | 990 |
| 2009 | — | $86,267,187 | $133,610,701 | $145,352,003 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Leadership & compensation (FY2023)
Highest-paid: Susannah Schaefer — $529,472 (0.49% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Susannah Schaefer | President/ceo/exec Vice Chair | 40 | $529,472 |
| Ashley Ochs | Coo, Secretary & General Counsel | 40 | $287,499 |
| Beatriz Gonzalez | Former Cfo (thru 06/2023) | 40 | $278,615 |
| Elyse Taub | Chief Development Officer | 40 | $259,058 |
| Erin Stieber | Chief Programs Strategy Off. | 40 | $254,928 |
| Troy Reinhart | Svp, Comty. & Ambassador Dev. | 40 | $229,406 |
| Philip Carroll | Senior Vp, Communications | 40 | $224,440 |
| Vivian Lewis | Vp, Human Resources | 40 | $206,147 |
| Wendell Thomas | Vp, Information Systems & Tech. | 40 | $193,860 |
| R James Madigan | In-house Counsel | 40 | $193,840 |
| Premali Shah | Cfo (as of 11/2023) | 40 | $40,545 |
| Arthur J Mccarthy | Treasurer | 1 | — |
| Crystle Stewart | Board Member | 1 | — |
| Ed Goren | Board Member (thru 02/2024) | 1 | — |
| Mathias Kiwanuka | Board Member | 1 | — |
| Paula Shugart | Board Member | 1 | — |
| Richard Ruderman | Board Member | 1 | — |
| Robert T Bell | Board Member (thru 06/2024) | 1 | — |
| Roy E Reichbach | Chairperson | 3 | — |
Top vendors & contractors (FY2023)
| Contractor | Services | Paid |
|---|---|---|
| Marketeam LLC | Dir. Mail Processing | $984,000 |
| Freeport Metrics Inc | Software Consulting | $965,911 |
| Direct Mail Processors | Mail Processing | $538,142 |
| 1st Degree | Marekting Consulting | $515,419 |
| Coretelligent LLC | It Consulting | $512,431 |
Grants received · $37.7M total
504 grants to Smile Train Inc totaling $37.7M, reported by foundations on their Schedule I filings — showing the 15 most recent.
Grants made · $2.1M in FY2023
19 grants totaling $2.1M in FY2023 — showing the 15 largest. All grants made by Smile Train Inc →
| Recipient | Purpose | Amount |
|---|---|---|
| Lifebox Foundation Inc | Education/training and equipment | $962,173 |
| Be Team International Inc | Cleft surgeries and comprehensive cleft care | $552,000 |
| Ghayour Charitable Foundation (fbm Lazer Estetik Plastik Cerrahi Klinigi Sa | Comprehensive cleft care and education/training | $134,250 |
| Plastic Surgery Foundation | Education/training | $100,000 |
| American Cleft Palate-craniofacial Association | Education/training | $47,082 |
| Aproquen Inc | Cleft surgeries, comprehensive cleft care, and education/training | $46,567 |
| Seattle Childrens Hospital | Education/training | $45,841 |
| Icahn School of Medicine At Mount Sinai | Research | $39,762 |
| Seattle Childrens Foundation | Comprehensive cleft care and education/training | $24,620 |
| Safe Surgery Initiative Inc | Education/training | $22,174 |
| University of California San Francisco Foundation | Education/training | $22,000 |
| Clear Global Inc | Comprehensive cleft care and education/training | $18,360 |
| Utah Smiles Foundation | Comprehensive cleft care and equipment | $17,687 |
| Ochsner Clinic Foundation | Comprehensive cleft care and equipment | $11,480 |
| International Association For Dental Research | Comprehensive cleft care | $8,973 |
Frequently asked questions
- Is Smile Train Inc a legitimate nonprofit?
- Yes. Smile Train Inc is a 501(c)(3) organization registered with the U.S. Internal Revenue Service under EIN 13-3661416, based in New York, New York. Donations are tax-deductible.
- What is Smile Train Inc's EIN?
- Smile Train Inc's Employer Identification Number (EIN) is 13-3661416.
- How much revenue does Smile Train Inc report?
- Smile Train Inc reported $99,619,387 in total revenue on its fiscal year 2023 IRS Form 990 filing.
- How much of Smile Train Inc's spending goes to programs?
- Smile Train Inc spends about 80% of its total expenses on programs, based on its latest IRS Form 990.
- What financial grade does Smile Train Inc have?
- CharityIndex grades Smile Train Inc A, based on program efficiency and fundraising cost.
- How much does Smile Train Inc's highest-paid employee make?
- The highest reported compensation on Smile Train Inc's latest Form 990 is $529,472, paid to Susannah Schaefer (President/ceo/exec Vice Chair).
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Data for Smile Train Inc (EIN 13-3661416) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.