Service Coordination Inc
501(c)(3) Donations tax-deductible
84% goes to programs Growing revenue
Service Coordination Inc is a 501(c)(3) organization based in Frederick, Maryland, registered in 1993, with $90,859,898 in FY2023 revenue. CharityIndex grades it B+, and it directs about 84% of spending to programs.
5283 Corporate Dr Ste 103, Frederick, MD, 21703 EIN 52-1651219 Since 1993
Revenue (FY2023)
$90.9M
▲ 26.4% vs prior year
Expenses (FY2023)
$93.3M
Net assets
$8.9M
Employees
1,109
CharityIndex rating
One independent A+ to F grade from four published criteria, each scored separately from IRS filings and combined by weight.
B+
★★★★
Rated on 4 of 4 criteria.
Held down by its weakest criterion — a strong score on one criterion can't hide a weak one.
How the rating works →AProgram efficiency40% of the rating84% to programs
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. For Service Coordination Inc: 84% to programs earns a A on this criterion. See the exact thresholds →
C+Financial health25% of the rating1 mo reserves · -3% margin
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For Service Coordination Inc: 1 mo reserves · -3% margin earns a C+ on this criterion. See the exact thresholds →
A+Governance25% of the rating6 of 6 checks met
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For Service Coordination Inc: 6 of 6 checks met earns a A+ on this criterion. See the exact thresholds →
ATransparency10% of the rating4 of 5 disclosure signals
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For Service Coordination Inc: 4 of 5 disclosure signals earns a A on this criterion. See the exact thresholds →
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Mission
Service coordination, inc. provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.
Contact & location
Financial trends
Revenue grew from $17.6M (FY2013) to $90.9M (FY2023) across 11 reported years.
Financial snapshot
Financial health & position (FY2023)
Liabilities $14.6MNet assets $8.9M
Operating margin
-2.7%
Spent more than it raised in the latest fiscal year.
Total assets
$23.4M
Total liabilities
$14.6M
Net assets
$8.9M
Salaries & benefits
$84.9M
91% of expenses
Board members
13
13 independent
Financials by year
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2023 | $90,859,898▲26.4% | $93,338,899▲30.6% | $8,853,909▼21.9% | $23,439,804▼0.6% | 990 |
| 2022 | $71,883,184▲13.8% | $71,466,185▲26.6% | $11,332,910▲3.8% | $23,582,419▲23.4% | 990 |
| 2021 | $63,178,780▲21.1% | $56,472,488▲10.6% | $10,915,911▲159% | $19,116,616▼0.2% | 990 |
| 2020 | $52,158,150▲24.9% | $51,052,358▲25.6% | $4,209,619▲23.1% | $19,156,790▲23.7% | 990 |
| 2019 | $41,747,594▲13.5% | $40,655,514▲13.1% | $3,420,224▲42.2% | $15,487,137▲159% | 990 |
| 2018 | $36,796,518▲16.9% | $35,947,284▲15.9% | $2,404,933▲54.4% | $5,978,974▲23.9% | 990 |
| 2017 | $31,468,563▲23.5% | $31,003,782▲26.1% | $1,557,884▲43.9% | $4,825,711▲26.6% | 990 |
| 2016 | $25,485,806▲15.6% | $24,581,953▲21.0% | $1,082,418▲585% | $3,811,068▲34.3% | 990 |
| 2015 | $22,042,071 | $20,313,956▼8.6% | $158,088▲110% | $2,836,996▲60.4% | 990 |
| 2014 | $22,048,598▲25.5% | $22,222,985▲2.9% | -$1,563,677▼12.8% | $1,768,215▼75.2% | 990 |
| 2013 | $17,573,470 | $21,587,252▲21.7% | -$1,386,551▼148% | $7,123,491▲45.2% | 990 |
| 2011 | — | $17,734,673▲0.1% | $2,871,759▲14.3% | $4,907,246▲9.3% | 990PF |
| 2010 | — | $17,712,708 | $2,513,204 | $4,490,496 | 990PF |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Leadership & compensation (FY2023)
Highest-paid: John T Dumas — $675,344 (0.72% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| John T Dumas | President & Ceo | 40 | $675,344 |
| Ajaye Pope | Evp, Chief Operations Officer | 40 | $372,772 |
| Carolyn Kime | Evp, Chief People and Culture Officer | 40 | $311,742 |
| Tenneille D Aleshire | Evp, Chief Program Officer | 40 | $307,382 |
| Gerrianne M Hammond | Evp, Cfo (jul-oct) | 40 | $301,876 |
| Jamie Lee Stoner | Svp, Coordination of Community Services | 40 | $227,861 |
| Pamela Kae Crabill | Team Member Experience Director | 40 | $216,694 |
| Karen M Chapin | Secretary/chief of Staff | 40 | $209,916 |
| Kelby Brick | Evp, Chief Strategy Officer | 40 | $209,493 |
| Kicheko D Driggins | Marketing & Communications Director | 40 | $191,363 |
| Rebekah J Goetz | Vp, Montcordia | 40 | $188,634 |
| Eric Silverman | Treasurer/cfo (oct-jun) | 40 | $45,726 |
| Cheryl Steinbacher | Chair, Compensation Committee | 2 | — |
| Erin Montgomery | Director | 1 | — |
| Jody Luttrell | Director | 1 | — |
| John M Halley | Board Vice Chair | 2 | — |
| Josh Delclos | Director | 1 | — |
| Julie Vishnyakov | Director | 1 | — |
| Kelly Mason | Chair, Qcr Committee | 1 | — |
| Lauren Asghari | Director | 1 | — |
Top vendors & contractors (FY2023)
| Contractor | Services | Paid |
|---|---|---|
| Arthur J Whittle | Advisory Services | $117,000 |
Frequently asked questions
- Is Service Coordination Inc a legitimate nonprofit?
- Yes. Service Coordination Inc is a 501(c)(3) organization registered with the U.S. Internal Revenue Service under EIN 52-1651219, based in Frederick, Maryland. Donations are tax-deductible.
- What is Service Coordination Inc's EIN?
- Service Coordination Inc's Employer Identification Number (EIN) is 52-1651219.
- How much revenue does Service Coordination Inc report?
- Service Coordination Inc reported $90,859,898 in total revenue on its fiscal year 2023 IRS Form 990 filing.
- How much of Service Coordination Inc's spending goes to programs?
- Service Coordination Inc spends about 84% of its total expenses on programs, based on its latest IRS Form 990.
- What financial grade does Service Coordination Inc have?
- CharityIndex grades Service Coordination Inc B+, based on program efficiency and fundraising cost.
- How much does Service Coordination Inc's highest-paid employee make?
- The highest reported compensation on Service Coordination Inc's latest Form 990 is $675,344, paid to John T Dumas (President & Ceo).
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Data for Service Coordination Inc (EIN 52-1651219) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.