National September 11 Memorial and Museum At the World Trade Center
77% goes to programs $34 to raise $100 Strong reserves
National September 11 Memorial and Museum At the World Trade Center is a 501(c)(3) organization based in New York, New York, registered in 2016, with $93,280,595 in FY2024 revenue. CharityIndex grades it B, and it directs about 77% of spending to programs.
200 Liberty Street 16th Floor, New York, NY, 10281 EIN 61-1745872 Since 2016
Revenue (FY2024)
$93.3M
▲ 3.3% vs prior year
Arts & Culture median: $159K
Expenses (FY2024)
$112.3M
Net assets
$510.5M
Employees
411
CharityIndex rating
One independent A+ to F grade from four published criteria, each scored separately from IRS filings and combined by weight.
B
C+Program efficiency40% of the rating77% to programs · $34 to raise $100
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. For National September 11 Memorial and Museum At the World Trade Center: 77% to programs · $34 to raise $100 earns a C+ on this criterion. See the exact thresholds →
C+Financial health25% of the rating55 mo reserves · -20% margin
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For National September 11 Memorial and Museum At the World Trade Center: 55 mo reserves · -20% margin earns a C+ on this criterion. See the exact thresholds →
A+Governance25% of the rating6 of 6 checks met
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For National September 11 Memorial and Museum At the World Trade Center: 6 of 6 checks met earns a A+ on this criterion. See the exact thresholds →
A+Transparency10% of the rating5 of 5 disclosure signals
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For National September 11 Memorial and Museum At the World Trade Center: 5 of 5 disclosure signals earns a A+ on this criterion. See the exact thresholds →
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Mission
In 2024, the museum welcomed 2.4 million visitors. in may 2024, the museum recognized the 10th
What they do
Public programs: 2021 marked the museum's seventh full year of operation. in addition to serving visitors through its core exhibitions, the museum presented a wide slate of programming, and maintained continual object and exhibition rotations, which were necessary due to conservation requirements and loan expirations. objects and exhibition rotations also provided the opportunity to feature more of the permanent collection. (continued on schedule o)
Contact & location
- Address
- 200 Liberty Street 16th Floor, New York, NY, 10281
- City
- New York
- State
- New York
- Category
- Arts, Culture & Humanities
- Subcategory
- Historical Societies
- Phone
- …
- Website
- …
Financial trends
Revenue grew from $0 (FY2016) to $93.3M (FY2024) across 8 reported years.
Financial snapshot
Financial health & position (FY2024)
Liabilities $37.3MNet assets $510.5M
Operating margin
-20.4%
Spent more than it raised in the latest fiscal year.
Total assets
$547.8M
Total liabilities
$37.3M
Net assets
$510.5M
Salaries & benefits
$33.9M
30% of expenses
Board members
54
52 independent
Financials by year
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2024 | $93,280,595▲3.3% | $112,307,344▲9.3% | $510,504,642▼3.5% | $547,842,313▼3.7% | 990 |
| 2023 | $90,298,639▲45.7% | $102,735,263▲13.0% | $529,025,430▼2.3% | $569,067,941▼3.1% | 990 |
| 2022 | $61,970,121▼30.8% | $90,883,616▲14.1% | $541,656,642▼5.1% | $587,453,468▼2.4% | 990 |
| 2021 | $89,488,435▲137% | $79,658,072▼6.1% | $570,906,867▲1.7% | $601,946,963▲0.7% | 990 |
| 2020 | $37,711,871 | $84,808,731 | $561,573,183 | $597,927,758 | 990 |
| 2018 | $0 | $0 | $0 | $0 | 990EZ |
| 2017 | $0 | $0 | $0 | $0 | 990EZ |
| 2016 | $0 | $0 | $0 | $0 | 990EZ |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Leadership & compensation (FY2024)
Highest-paid: Elizabeth L Hillman — $776,037 (0.69% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Elizabeth L Hillman | President & Ceo | 40 | $776,037 |
| Joshua Cherwin Evp Chief | Advancement & Communications Officer | 40 | $410,379 |
| Clifford Chanin | Evp, Museum Director | 40 | $398,114 |
| David Sheehan | Evp & Cfo | 40 | $392,653 |
| Allison Blais | Evp, Chief Strategy & Ops | 40 | $388,458 |
| Noelle Lilien Evp | General Counsel/secretary | 40 | $376,161 |
| Benjamin Milakofsky | Evp, Chief of Staff | 40 | $343,514 |
| Salvatore Carcaterra | Evp, Security & Safety | 40 | $310,869 |
| Joseph Weinkam Evp | Government & Community Affairs | 40 | $304,316 |
| Edward Sidor | Svp, Buildings & Grounds | 40 | $249,113 |
| Nancy Morrissey | Svp, Chief Information Officer | 40 | $240,871 |
| Christopher Wogas | Svp, Visitor & Revenue Ops | 40 | $235,150 |
| Stacy Marquit | Svp, Business Planning & Insights | 40 | $230,596 |
| Admiral William Mcraven | Trustee | 2 | — |
| Andrew M Senchak | Treasurer | 3 | — |
| Anne M Tatlock | Trustee | 2 | — |
| Anthoula Katsimatides | Trustee | 2 | — |
| Ben Brown | Trustee | 2 | — |
| Billy Crystal | Trustee | 2 | — |
| Caryn Seidman-becker | Trustee | 2 | — |
Top vendors & contractors (FY2024)
| Contractor | Services | Paid |
|---|---|---|
| Abm Facility Services | Labor and Engineering Services | $15,488,044 |
| Allied Universal Company - Sos Intermedi | Security & K-9 Services | $10,373,711 |
| Blue State Digital | Fundraising Campaign Services | $1,688,155 |
| Avoq | Strategic Communication, Marketing, and | $670,500 |
| The Parkside Group LLC | 2024 Mailings/acknowledgements | $539,719 |
Grants received · $3.3M total
50 grants to National September 11 Memorial and Museum At the World Trade Center totaling $3.3M, reported by foundations on their Schedule I filings — showing the 15 most recent.
| Grantmaker | Purpose | Year | Amount |
|---|---|---|---|
| Gary Sinise Foundation | Sponsorship - annual dinner | 2024 | $50,000 |
| Jewish Communal Fund | In furtherance of grantee's tax-exempt purpose | 2024 | $37,770 |
| American Online Giving Foundation Inc | General support | 2024 | $17,991 |
| Fidelity Investments Charitable Gift Fund | For grant recipient's exempt purposes | 2023 | $330,992 |
| National Philanthropic Tr | Culture & arts | 2023 | $313,500 |
| American Online Giving Foundation Inc | General support | 2023 | $51,941 |
| Vanguard Charitable Endowment Program | For recipient's exempt purpose | 2023 | $27,500 |
| Goldman Sachs Charitable Gift Fund | Community outreach & enrichment programs | 2023 | $21,000 |
| Jewish Communal Fund | In furtherance of grantee's tax-exempt purpose | 2023 | $17,282 |
| Gary Sinise Foundation | Organization support grant | 2023 | $16,800 |
| Donor Advised Charitable Giving | Arts, culture & humanities | 2023 | $12,735 |
| Fidelity Investments Charitable Gift Fund | For grant recipient's exempt purposes | 2022 | $218,550 |
| National Philanthropic Tr | Culture & arts | 2022 | $130,161 |
| Ayco Charitable Foundation | Arts and culture | 2022 | $52,050 |
| Jewish Communal Fund | In furtherance of grantee's tax-exempt purpose | 2022 | $51,585 |
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Compare National September 11 Memorial and Museum At the World Trade Center
Frequently asked questions
- Is National September 11 Memorial and Museum At the World Trade Center a legitimate nonprofit?
- Yes. National September 11 Memorial and Museum At the World Trade Center is a 501(c)(3) organization registered with the U.S. Internal Revenue Service under EIN 61-1745872, based in New York, New York. Donations are tax-deductible.
- What is National September 11 Memorial and Museum At the World Trade Center's EIN?
- National September 11 Memorial and Museum At the World Trade Center's Employer Identification Number (EIN) is 61-1745872.
- How much revenue does National September 11 Memorial and Museum At the World Trade Center report?
- National September 11 Memorial and Museum At the World Trade Center reported $93,280,595 in total revenue on its fiscal year 2024 IRS Form 990 filing.
- How much of National September 11 Memorial and Museum At the World Trade Center's spending goes to programs?
- National September 11 Memorial and Museum At the World Trade Center spends about 77% of its total expenses on programs, based on its latest IRS Form 990.
- What financial grade does National September 11 Memorial and Museum At the World Trade Center have?
- CharityIndex grades National September 11 Memorial and Museum At the World Trade Center B, based on program efficiency and fundraising cost.
- How much does National September 11 Memorial and Museum At the World Trade Center's highest-paid employee make?
- The highest reported compensation on National September 11 Memorial and Museum At the World Trade Center's latest Form 990 is $776,037, paid to Elizabeth L Hillman (President & Ceo).
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Data for National September 11 Memorial and Museum At the World Trade Center (EIN 61-1745872) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.