Goodwill Retail Services Inc
Only 9% goes to programs $0 to raise $100
Goodwill Retail Services Inc is a 501(c)(3) organization based in Milwaukee, Wisconsin, registered in 2002, with $203,490,270 in FY2024 revenue. CharityIndex grades it C, and it directs about 9% of spending to programs.
6055 N 91st St, Milwaukee, WI, 53225 EIN 39-2040239 Since 2002
Revenue (FY2024)
$203.5M
▼ 1.3% vs prior year
Employment median: $367K
Expenses (FY2024)
$205.8M
Net assets
$42.2M
Employees
7,073
CharityIndex rating
One independent A+ to F grade from four published criteria, each scored separately from IRS filings and combined by weight.
C
★★★★
Rated on 4 of 4 criteria.
Held down by its weakest criterion — a strong score on one criterion can't hide a weak one.
How the rating works →FProgram efficiency40% of the rating9% to programs · $0 to raise $100
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. For Goodwill Retail Services Inc: 9% to programs · $0 to raise $100 earns a F on this criterion. See the exact thresholds →
BFinancial health25% of the rating2 mo reserves · -1% margin
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For Goodwill Retail Services Inc: 2 mo reserves · -1% margin earns a B on this criterion. See the exact thresholds →
A+Governance25% of the rating6 of 6 checks met
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For Goodwill Retail Services Inc: 6 of 6 checks met earns a A+ on this criterion. See the exact thresholds →
ATransparency10% of the rating4 of 5 disclosure signals
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For Goodwill Retail Services Inc: 4 of 5 disclosure signals earns a A on this criterion. See the exact thresholds →
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Mission
Connecting people to work. preparing people for life.
Contact & location
- Address
- 6055 N 91st St, Milwaukee, WI, 53225
- City
- Milwaukee
- State
- Wisconsin
- Category
- Employment
- Subcategory
- Vocational Rehabilitation
- Phone
- …
- Website
- …
Financial trends
Revenue grew from $126.8M (FY2013) to $203.5M (FY2024) across 12 reported years.
Financial snapshot
Financial health & position (FY2024)
Liabilities $111.9MNet assets $42.2M
Operating margin
-1.1%
Spent more than it raised in the latest fiscal year.
Total assets
$154.1M
Total liabilities
$111.9M
Net assets
$42.2M
Salaries & benefits
$98.3M
48% of expenses
Board members
5
5 independent
Financials by year
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2024 | $203,490,270▼1.3% | $205,775,966▼3.1% | $42,195,492▼5.1% | $154,085,956▲7.8% | 990 |
| 2023 | $206,269,143▲3.0% | $212,400,815▲3.5% | $44,478,320▼12.1% | $142,911,043▲2.6% | 990 |
| 2022 | $200,242,275▲1.2% | $205,119,896▲20.6% | $50,609,992▼8.7% | $139,243,053▼7.2% | 990 |
| 2021 | $197,886,415▲46.8% | $170,152,764▲27.2% | $55,451,485▲86.4% | $150,087,220▲10.0% | 990 |
| 2020 | $134,804,539▼21.3% | $133,764,676▼24.4% | $29,749,137▼2.1% | $136,418,129▲10.9% | 990 |
| 2019 | $171,222,712▲6.1% | $176,891,073▲11.3% | $30,375,480▼14.8% | $123,036,172▲149% | 990 |
| 2018 | $161,383,755▲3.8% | $158,916,856▼1.0% | $35,643,841▲7.4% | $49,415,915▲5.2% | 990 |
| 2017 | $155,490,930▲7.4% | $160,572,030▲13.8% | $33,176,942▼13.3% | $46,986,931▼8.8% | 990 |
| 2016 | $144,781,892▲1.2% | $141,066,467▲0.7% | $38,258,042▲10.8% | $51,501,665▲9.1% | 990 |
| 2015 | $143,051,139▲9.1% | $140,145,495▲8.5% | $34,542,617▲9.2% | $47,208,255▲9.2% | 990 |
| 2014 | $131,159,567▲3.4% | $129,217,623▲2.9% | $31,636,973▲6.5% | $43,211,386▲7.0% | 990 |
| 2013 | $126,792,497 | $125,630,261▲15.0% | $29,695,029▲4.1% | $40,370,692▲10.9% | 990 |
| 2012 | — | $109,209,252▲24.6% | $28,532,793▲20.6% | $36,403,977▲22.7% | 990 |
| 2011 | — | $87,658,728▲22.3% | $23,660,385▲36.1% | $29,679,362▲33.0% | 990 |
| 2010 | — | $71,694,022 | $17,390,553 | $22,323,464 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Leadership & compensation (FY2024)
Highest-paid: Scott Dexter — $448,136 (0.22% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Scott Dexter | Chief Retail Officer | 40 | $448,136 |
| Jason Burns | Vice President | 40 | $314,634 |
| Dan Michael | Vice President | 40 | $312,612 |
| Shawn Mccourt | Vice President | 40 | $275,286 |
| James Tipton | Director | 40 | $164,207 |
| Robert Lichtfuss | Director | 40 | $142,848 |
| Basil Buchko | Asst. Secretary - Thru 12/24 | 8 | — |
| Jacqueline Bowles | Director | 1 | — |
| Jacqueline Hallberg | President & Ceo | 8 | — |
| Jeffrey Docalavich | Asst. Treasurer | 8 | — |
| Robert Klug | Vice Chair | 1 | — |
| Thomas Richtman | Chair | 1 | — |
| Thomas Savage | Secretary | 1 | — |
| Timothy Mattke | Treasurer | 1 | — |
Top vendors & contractors (FY2024)
| Contractor | Services | Paid |
|---|---|---|
| Ott Development LLC | Construction Services | $6,146,298 |
| Ryder Transportation Solutions LLC | Trucking Services | $1,354,641 |
| Federal Express Corp | Shipping For Ecommerce | $1,020,211 |
| Martin Peterson Co Inc | Mechanical Contracting Services | $835,062 |
| One Stop Mailing (DBA Osm Worldwide) | Shipping Services | $690,460 |
Grants received · $943K total
3 grants to Goodwill Retail Services Inc totaling $943K, reported by foundations on their Schedule I filings.
| Grantmaker | Purpose | Year | Amount |
|---|---|---|---|
| Paypal Charitable Giving Fund | General support | 2020 | $8,568 |
| Paypal Charitable Giving Fund | — | 2019 | $248,025 |
| Paypal Charitable Giving Fund | General support | 2018 | $686,717 |
Grants made · $19.5M in FY2024
1 grant totaling $19.5M in FY2024. All grants made by Goodwill Retail Services Inc →
| Recipient | Purpose | Amount |
|---|---|---|
| Goodwill Industries of Southeastern Wisconsin Inc | Grant - see form 990, part iii, line 4a | $19,497,840 |
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Frequently asked questions
- Is Goodwill Retail Services Inc a legitimate nonprofit?
- Yes. Goodwill Retail Services Inc is a 501(c)(3) organization registered with the U.S. Internal Revenue Service under EIN 39-2040239, based in Milwaukee, Wisconsin. Donations are tax-deductible.
- What is Goodwill Retail Services Inc's EIN?
- Goodwill Retail Services Inc's Employer Identification Number (EIN) is 39-2040239.
- How much revenue does Goodwill Retail Services Inc report?
- Goodwill Retail Services Inc reported $203,490,270 in total revenue on its fiscal year 2024 IRS Form 990 filing.
- How much of Goodwill Retail Services Inc's spending goes to programs?
- Goodwill Retail Services Inc spends about 9% of its total expenses on programs, based on its latest IRS Form 990.
- What financial grade does Goodwill Retail Services Inc have?
- CharityIndex grades Goodwill Retail Services Inc C, based on program efficiency and fundraising cost.
- How much does Goodwill Retail Services Inc's highest-paid employee make?
- The highest reported compensation on Goodwill Retail Services Inc's latest Form 990 is $448,136, paid to Scott Dexter (Chief Retail Officer).
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Data for Goodwill Retail Services Inc (EIN 39-2040239) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.