Forum Credit Union
Strong reserves Growing revenue
Forum Credit Union is a 501(c)(14) organization based in Fishers, Indiana, registered in 1969, with $144,668,455 in FY2024 revenue.
11313 USA Pkwy, Fishers, IN, 46037 EIN 35-0779057 Since 1969
Revenue (FY2024)
$144.7M
▲ 18.6% vs prior year
Public Benefit median: $140K
Expenses (FY2024)
$119.6M
Net assets
$266.4M
Employees
460
CharityIndex rating
One independent A+ to F grade from four published criteria, each scored separately from IRS filings and combined by weight.
A
★★★★
Rated on 3 of 4 criteria — the rest aren't reported in this filing type.
Capped at A — the top grade requires the fuller disclosure of a complete Form 990.
How the rating works →—Program efficiency40% of the ratingNo expense breakdown in filings
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. Not scored for Forum Credit Union— this filing type doesn't report it, and the rating simply skips it (never counts it against the organization). See the exact thresholds →
AFinancial health25% of the rating27 mo reserves · +17% margin
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For Forum Credit Union: 27 mo reserves · +17% margin earns a A on this criterion. See the exact thresholds →
A+Governance25% of the rating6 of 6 checks met
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For Forum Credit Union: 6 of 6 checks met earns a A+ on this criterion. See the exact thresholds →
A+Transparency10% of the rating5 of 5 disclosure signals
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For Forum Credit Union: 5 of 5 disclosure signals earns a A+ on this criterion. See the exact thresholds →
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A live seal — it updates automatically when the grade changes and links donors to this verified profile.
Mission
Forum credit union's mission is to be an innovative, dynamic, responsive financial services organization that provides products and services that create value for its members.
What they do
To promote thrift and responsible use of credit within the membership, forum provides several financial education opportunities including financial literacy content on the website, financial literacy videos, financial seminars, online budgeting tools, in branch activities and promotions geared to financial education. in addition, forum provides a variety of innovative savings accounts designed to encourage systematic savings which has generated over $27 million in personal savings.
Forum provides lending and depository services for small business owners. forum offers several types of commercial loans including several of the small business administration (sba) loans to help small business owners grow their businesses. forum currently works with over 5,500 small business owners providing a variety of products and services.
Contact & location
- Address
- 11313 USA Pkwy, Fishers, IN, 46037
- City
- Fishers
- State
- Indiana
- Category
- Public & Societal Benefit
- Subcategory
- Financial Institutions
- Phone
- …
- Website
- …
Financial trends
Revenue grew from $51.8M (FY2013) to $144.7M (FY2024) across 12 reported years.
Financial snapshot
Financial health & position (FY2024)
Liabilities $1.9BNet assets $266.4M
Operating margin
17.3%
Revenue exceeded expenses in the latest fiscal year.
Total assets
$2.2B
Total liabilities
$1.9B
Net assets
$266.4M
Salaries & benefits
$41.3M
35% of expenses
Board members
9
9 independent
Financials by year
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2024 | $144,668,455▲18.6% | $119,619,367▲24.4% | $266,372,247▲10.4% | $2,173,451,335▲5.4% | 990 |
| 2023 | $121,977,660▲27.6% | $96,142,707▲29.6% | $241,213,581▲8.6% | $2,061,308,465▲3.2% | 990 |
| 2022 | $95,569,110▲2.6% | $74,186,755▲8.7% | $222,151,503▲10.3% | $1,997,992,008▲6.3% | 990 |
| 2021 | $93,129,055▲2.5% | $68,230,811▼11.3% | $201,347,870▲14.1% | $1,879,317,913▲9.9% | 990 |
| 2020 | $90,862,281▲8.1% | $76,897,255▲3.5% | $176,399,659▲8.7% | $1,709,424,688▲14.8% | 990 |
| 2019 | $84,015,212▲9.4% | $74,283,719▲12.9% | $162,256,118▲6.5% | $1,488,919,520▲5.3% | 990 |
| 2018 | $76,777,388▲7.4% | $65,823,766▲6.9% | $152,291,992▲7.9% | $1,414,390,401▲3.5% | 990 |
| 2017 | $71,470,986▲14.1% | $61,571,504▲6.7% | $141,196,975▲7.7% | $1,366,489,677▲4.8% | 990 |
| 2016 | $62,652,523▲9.3% | $57,682,415▲11.5% | $131,141,590▲4.0% | $1,303,547,575▲16.9% | 990 |
| 2015 | $57,315,369▲8.4% | $51,754,161▲10.6% | $126,060,567▲4.7% | $1,115,079,053▲9.3% | 990 |
| 2014 | $52,874,273▲2.2% | $46,783,632▼1.9% | $120,395,504▲5.3% | $1,020,561,637▲9.3% | 990 |
| 2013 | $51,756,966 | $47,669,073▼10.7% | $114,288,591▲19.5% | $933,768,411▲2.7% | 990 |
| 2011 | — | $53,393,018▼23.9% | $95,632,733▲5.1% | $909,399,428▼3.8% | 990 |
| 2010 | — | $70,163,462 | $90,982,194 | $945,801,972 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Leadership & compensation (FY2024)
Highest-paid: Douglas True — $730,163 (0.61% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Douglas True | Chief Executive Officer | 40 | $730,163 |
| Benjamen Banks | Financial Advisor- Pcg | 40 | $410,047 |
| Jeffry Welch | Chief Financial Officer | 40 | $406,121 |
| Jennifer Budreau | Chief Operating Officer | 40 | $381,857 |
| Cameron Piercefield | Chief Technology and Risk Officer | 40 | $363,882 |
| Charles Andrew Mattingly | Chief Operating Officer | 40 | $356,358 |
| Jim Carr | Senior Vice President - Commercial & Investment Services | 40 | $311,259 |
| Tammy Marrs | Financial Advisor | 40 | $308,738 |
| Andrew Spirrison | Chief Member Experience Officer | 40 | $281,039 |
| Brian Crum | Vice President - Real Estate, Servicing and Credit | 40 | $229,337 |
| Christopher Ferguson | Vice President-consumer Lending | 40 | $222,091 |
| Kristi Lowell | Chief Marketing and Community Officer | 40 | $215,357 |
| Michelle Baker | Chief People Officer | 40 | $211,431 |
| Kelly Wilson | Director | 5 | $6,170 |
| Tracy Mills | Vice Chairman | 5 | $4,943 |
| John Gallina | Director | 5 | $3,875 |
| Jodee Curtis | Director | 5 | $3,672 |
| Rick Rambo | Treasurer | 5 | $2,446 |
| Lori Winkler | Director | 5 | $2,187 |
| Kevin Hunt | Chairman | 5 | $1,267 |
Top vendors & contractors (FY2024)
| Contractor | Services | Paid |
|---|---|---|
| Fiserv Inc | Software | $2,534,943 |
| Cdw LLC | Technology Hardware and Softwae | $838,500 |
| Qsi Inc | Technology & Security For Cash Services | $720,215 |
| Ttec Digital LLC | Phone System Technology | $559,916 |
| Church Church Hittle & Antrim | Attorney-collections Services | $553,915 |
Grants made · $165K in FY2024
1 grant totaling $165K in FY2024. All grants made by Forum Credit Union →
| Recipient | Purpose | Amount |
|---|---|---|
| Forum Credit Union Foundation Inc | Scholarship and teacher grants | $165,000 |
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Frequently asked questions
- Is Forum Credit Union a legitimate nonprofit?
- Yes. Forum Credit Union is a 501(c)(14) organization registered with the U.S. Internal Revenue Service under EIN 35-0779057, based in Fishers, Indiana.
- What is Forum Credit Union's EIN?
- Forum Credit Union's Employer Identification Number (EIN) is 35-0779057.
- How much revenue does Forum Credit Union report?
- Forum Credit Union reported $144,668,455 in total revenue on its fiscal year 2024 IRS Form 990 filing.
- How much does Forum Credit Union's highest-paid employee make?
- The highest reported compensation on Forum Credit Union's latest Form 990 is $730,163, paid to Douglas True (Chief Executive Officer).
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Data for Forum Credit Union (EIN 35-0779057) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.