Carilion Services Inc
93% goes to programs $0 to raise $100 Strong reserves Growing revenue
Carilion Services Inc is a 501(c)(3) organization based in Roanoke, Virginia, registered in 1982, with $427,070,951 in FY2023 revenue. CharityIndex grades it A, and it directs about 93% of spending to programs.
Po Box 12385, Roanoke, VA, 24025 EIN 54-1190879 Since 1982
Revenue (FY2023)
$427.1M
▲ 11.6% vs prior year
Health median: $840K
Expenses (FY2023)
$412.1M
Net assets
$1.0B
Employees
2,855
CharityIndex rating
One independent A+ to F grade from four published criteria, each scored separately from IRS filings and combined by weight.
A
A+Program efficiency40% of the rating93% to programs · $0 to raise $100
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. For Carilion Services Inc: 93% to programs · $0 to raise $100 earns a A+ on this criterion. See the exact thresholds →
AFinancial health25% of the rating30 mo reserves · +3% margin
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For Carilion Services Inc: 30 mo reserves · +3% margin earns a A on this criterion. See the exact thresholds →
BGovernance25% of the rating4 of 6 checks met
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For Carilion Services Inc: 4 of 6 checks met earns a B on this criterion. See the exact thresholds →
ATransparency10% of the rating4 of 5 disclosure signals
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For Carilion Services Inc: 4 of 5 disclosure signals earns a A on this criterion. See the exact thresholds →
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Mission
Our mission is to improve the health of the communities we serve through our commitment to a common purpose of better patient care, better community health, and lower cost.
Contact & location
- Address
- Po Box 12385, Roanoke, VA, 24025
- City
- Roanoke
- State
- Virginia
- Category
- Health Care
- Subcategory
- Hospitals
- Phone
- …
- Website
- …
Financial trends
Revenue grew from $198.5M (FY2013) to $427.1M (FY2023) across 11 reported years.
Financial snapshot
Financial health & position (FY2023)
Liabilities $198.3MNet assets $1.0B
Operating margin
3.5%
Revenue exceeded expenses in the latest fiscal year.
Total assets
$1.2B
Total liabilities
$198.3M
Net assets
$1.0B
Salaries & benefits
$239.8M
58% of expenses
Board members
4
0 independent
Financials by year
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2023 | $427,070,951▲11.6% | $412,141,678▲9.6% | $1,027,684,924▲5.5% | $1,225,982,731▲8.4% | 990 |
| 2022 | $382,602,553▲0.8% | $376,025,019▼0.3% | $974,110,676▲18.1% | $1,131,010,157▲13.6% | 990 |
| 2021 | $379,747,521▲11.9% | $377,095,243▲12.9% | $824,796,206▲16.2% | $995,517,464▲7.1% | 990 |
| 2020 | $339,416,707▲12.4% | $334,141,124▲4.4% | $709,730,360▲6.3% | $929,594,621▼1.0% | 990 |
| 2019 | $302,052,496▲5.8% | $320,096,416▲14.3% | $667,450,836▲3.7% | $938,637,589▲3.8% | 990 |
| 2018 | $285,536,868▲6.7% | $279,988,354▲5.5% | $643,720,526▲1.9% | $904,033,763▲12.3% | 990 |
| 2017 | $267,707,517▲5.2% | $265,476,443▲2.6% | $631,899,099▲15.3% | $805,087,779▲9.7% | 990 |
| 2016 | $254,537,118▲6.8% | $258,806,086▲9.8% | $547,828,830▲15.0% | $733,606,657▲7.5% | 990 |
| 2015 | $238,438,811▲15.3% | $235,623,673▲15.9% | $476,299,245▲2.5% | $682,251,881▲7.5% | 990 |
| 2014 | $206,754,995▲4.2% | $203,247,584▲1.3% | $464,723,327▲6.0% | $634,923,314▲8.4% | 990 |
| 2013 | $198,466,846 | $200,724,013▲7.2% | $438,522,058▲2.1% | $585,983,937▲7.1% | 990 |
| 2012 | — | $187,253,430▲4.9% | $429,546,837▲17.6% | $547,369,880▲11.5% | 990 |
| 2011 | — | $178,482,984▼5.4% | $365,214,348▲2.8% | $490,813,240▲8.4% | 990 |
| 2010 | — | $188,622,214▲1.7% | $355,413,196▼8.8% | $452,933,961▼4.8% | 990 |
| 2009 | — | $185,545,062 | $389,750,877 | $475,930,223 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Leadership & compensation (FY2023)
Highest-paid: Nancy Howell Agee — $3,830,705 (0.93% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Nancy Howell Agee | Director/president/ceo, Carilion Clinic | 39 | $3,830,705 |
| Steven Arner | Vice President/coo, Carilion Clinic | 0 | $1,410,192 |
| Donald Halliwill | Director/asst. Treasurer | 42.5 | $1,119,248 |
| Jeanne Armentrout | Director | 46 | $1,093,617 |
| Nicholas Conte | Secretary | 34 | $1,023,717 |
| Stephen Morgan Md | Senior Vice President/cmio | 50 | $704,037 |
| R Keith Perry | Senior Vice President/cio | 50 | $595,777 |
| Fred Greear | Vice President | 50 | $572,943 |
| Paul Hudgins | Senior Vice President/chro | 50 | $566,125 |
| G Robert Vaughan Jr | Director/treasurer/svp | 44.5 | $458,008 |
| Tom Hill | Senior Vice President | 50 | $437,104 |
| Donna Littlepage | Senior Vice President | 50 | $417,109 |
| Nathaniel Bishop Dmin | Senior Vice President | 50 | $405,958 |
| Matthew Barr | Vp Accounting Services/revenue Cycle | 50 | $344,943 |
| David Hagadorn | Former Officer | 0 | $159,104 |
| Julie Smith-hamilton | Asst. Secretary | 36 | $60,728 |
| J Harrison Lapuasa | Asst. Treasurer | 36.5 | $34,109 |
Top vendors & contractors (FY2023)
| Contractor | Services | Paid |
|---|---|---|
| Nordic Consulting Partners Inc | Consulting Services | $5,830,435 |
| Epic Systems Corporation | Software Services | $5,190,774 |
| Sirius Computer Solutions Inc | Software Services | $4,060,089 |
| Firstsource Solutions USA LLC | Software Services | $3,908,884 |
| Mainline Information Systems | Software Services | $3,453,974 |
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Compare Carilion Services Inc
Frequently asked questions
- Is Carilion Services Inc a legitimate nonprofit?
- Yes. Carilion Services Inc is a 501(c)(3) organization registered with the U.S. Internal Revenue Service under EIN 54-1190879, based in Roanoke, Virginia. Donations are tax-deductible.
- What is Carilion Services Inc's EIN?
- Carilion Services Inc's Employer Identification Number (EIN) is 54-1190879.
- How much revenue does Carilion Services Inc report?
- Carilion Services Inc reported $427,070,951 in total revenue on its fiscal year 2023 IRS Form 990 filing.
- How much of Carilion Services Inc's spending goes to programs?
- Carilion Services Inc spends about 93% of its total expenses on programs, based on its latest IRS Form 990.
- What financial grade does Carilion Services Inc have?
- CharityIndex grades Carilion Services Inc A, based on program efficiency and fundraising cost.
- How much does Carilion Services Inc's highest-paid employee make?
- The highest reported compensation on Carilion Services Inc's latest Form 990 is $3,830,705, paid to Nancy Howell Agee (Director/president/ceo, Carilion Clinic).
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Data for Carilion Services Inc (EIN 54-1190879) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.