569 Directions Credit Union Inc is a 501(c)(14) organization based in Toledo, Ohio, registered in 1969, with $73,772,147 in FY2024 revenue. CharityIndex grades it A.
Revenue (FY2024)
$73.8M
▲ 17.3% vs prior year
Expenses (FY2024)
$65.9M
Net assets
$120.2M
Employees
358
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. Not scored for 569 Directions Credit Union Inc— this filing type doesn't report it, and the rating simply skips it (never counts it against the organization). See the exact thresholds →
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For 569 Directions Credit Union Inc: 22 mo reserves · +11% margin earns a A on this criterion. See the exact thresholds →
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. For 569 Directions Credit Union Inc: 6 of 6 checks met earns a A+ on this criterion. See the exact thresholds →
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For 569 Directions Credit Union Inc: 4 of 5 disclosure signals earns a A on this criterion. See the exact thresholds →
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To be a trusted partner in helping members achieve their financial goals.
Provide loans including credit card, line of credit, new and used vehicle, first mortgage, business, indirect, pay day, participation and other real estate.
Offer atm, debit cards, check cashing, wire transfers, money orders, travelers checks, od privileges, safe deposit boxes, coin counting, bill pay, shared branching, financial education and various insurance programs to all eligible members.
Revenue grew from $28.5M (FY2013) to $73.8M (FY2024) across 12 reported years.
Financial snapshot
Operating margin
10.6%
Revenue exceeded expenses in the latest fiscal year.
Total assets
$1.3B
Total liabilities
$1.2B
Net assets
$120.2M
Salaries & benefits
$22.9M
35% of expenses
Board members
11
11 independent
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2024 | $73,772,147▲17.3% | $65,930,945▲21.3% | $120,156,050▲9.1% | $1,303,538,165▲8.4% | 990 |
| 2023 | $62,910,262▲22.6% | $54,340,464▲18.0% | $110,093,626▲12.7% | $1,202,737,664▲1.8% | 990 |
| 2022 | $51,322,448▲11.2% | $46,061,548▲16.9% | $97,686,778▼1.4% | $1,181,695,704▲1.4% | 990 |
| 2021 | $46,146,625▼7.7% | $39,418,571▼12.9% | $99,067,674▲5.5% | $1,165,662,447▲9.1% | 990 |
| 2020 | $49,999,000▲6.6% | $45,252,597▲8.7% | $93,920,612▲5.5% | $1,068,730,382▲20.1% | 990 |
| 2019 | $46,910,954▲10.4% | $41,611,977▲8.2% | $89,021,132▲6.6% | $889,625,645▲4.1% | 990 |
| 2018 | $42,493,773▲21.8% | $38,453,956▲14.6% | $83,495,169▲47.1% | $854,425,313▲19.8% | 990 |
| 2017 | $34,878,430▲3.6% | $33,555,997▲2.8% | $56,755,603▲2.6% | $713,263,825▲6.3% | 990 |
| 2016 | $33,664,994▲7.5% | $32,635,676▲7.2% | $55,327,844▲1.8% | $670,748,502▲6.8% | 990 |
| 2015 | $31,304,892▲6.2% | $30,450,031▲15.5% | $54,323,934▲1.4% | $628,239,411▲6.0% | 990 |
| 2014 | $29,485,939▲3.6% | $26,365,209▼1.2% | $53,554,465▲6.1% | $592,793,867▲4.9% | 990 |
| 2013 | $28,464,208 | $26,685,235▼5.2% | $50,484,527▲2.8% | $565,032,690▲0.6% | 990 |
| 2012 | — | $28,143,690▼0.7% | $49,087,519▲5.7% | $561,863,985▲3.2% | 990 |
| 2011 | — | $28,348,630▼4.8% | $46,446,154▲5.2% | $544,571,935▲3.7% | 990 |
| 2010 | — | $29,785,453 | $44,167,574 | $524,962,687 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Highest-paid: Barry Shaner — $522,897 (0.79% of total expenses)
| Name | Title | Hours/week | Compensation |
|---|---|---|---|
| Barry Shaner | Ceo | 45 | $522,897 |
| Jennifer Hernes | Sr Mortgage Loan Originator | 40 | $339,388 |
| John Ustaszewski | Chief Operating Officer | 45 | $321,619 |
| Sonja Delaney | Chief Strategy Officer | 45 | $292,997 |
| Julie Linch | Svp Retail Ops & Phys Pres | 45 | $246,226 |
| Matt Gies | Chief Talent Officer | 45 | $241,220 |
| Jonathan Pollock | Chief Risk Officer | 45 | $239,134 |
| Brian Epstein | Chief Experience Officer | 45 | $215,966 |
| Scott Swan | Svp - Lending | 45 | $187,466 |
| Angi Szuma | Svp Member Experience | 40 | $171,425 |
| Brenda Covrett | Vp of Branding & Comm Enga | 40 | $146,643 |
| Diane Harris | Vp Member Experience | 40 | $145,926 |
| Patrick Harrigan | Vp Itm Ops & Facilities | 40 | $138,628 |
| Aaron Wiens | Associate Board Member | 1 | — |
| Frederick A Kominek | Board Treasurer | 1 | — |
| Jay Malcolm | Board Chair | 3 | — |
| Jeff Underwood | Board Member | 1 | — |
| Joe Sharp | Board Member | 1 | — |
| Laura Csomos | Associate Board Member | 1 | — |
| Mark Kott | Board Vice Chair | 2 | — |
| Contractor | Services | Paid |
|---|---|---|
| Area Financial Services | Computer Mainframe Cuso | $4,900,769 |
| Bankowski Builders | Construction | $3,489,892 |
| Black Oak Building Company | Construction | $3,347,949 |
| Cdw Direct | Construction | $3,157,610 |
| Cu Student Choice | Construction | $2,179,325 |
Explore more
Data for 569 Directions Credit Union Inc (EIN 34-4475249) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.