211 Info
Only null% goes to programs Strong reserves Growing revenue
211 Info is a 501(c)(3) organization based in Portland, Oregon, registered in 1981, with $9,814,903 in FY2023 revenue. CharityIndex grades it B.
7515 Ne Ambassador Pl Ste C, Portland, OR, 97220 EIN 93-0784586 Since 1981
Revenue (FY2023)
$9.8M
▲ 2.2% vs prior year
Mental Health median: $333K
Expenses (FY2023)
$9.1M
Net assets
$7.6M
Employees
—
CharityIndex rating
One independent A+ to F grade from four published criteria, each scored separately from IRS filings and combined by weight.
B
★★★★
Rated on 2 of 4 criteria — the rest aren't reported in this filing type.
Held down by its weakest criterion — a strong score on one criterion can't hide a weak one.
How the rating works →—Program efficiency40% of the ratingNo expense breakdown in filings
Measures how much of every dollar spent actually reaches programs, plus what it costs to raise $100 of donations. The worse of the two measures sets the letter (85%+ to programs is an A; under $15 to raise $100 is an A), averaged over the three most recent filings. Not scored for 211 Info— this filing type doesn't report it, and the rating simply skips it (never counts it against the organization). See the exact thresholds →
AFinancial health25% of the rating10 mo reserves · +7% margin
Measures whether the organization is built to last: how many months its reserves would cover expenses (3+ months earns an A-range score, but hoarding 5+ years of budget is capped) and whether it runs a surplus or a deficit. For 211 Info: 10 mo reserves · +7% margin earns a A on this criterion. See the exact thresholds →
—Governance25% of the ratingNot reported in this filing type
Checks how the organization is run, from its own Form 990: an independent board majority, a board of five or more, conflict-of-interest, whistleblower and document-retention policies, and independently audited financials. The share of disclosed checks that pass sets the letter. Not scored for 211 Info— this filing type doesn't report it, and the rating simply skips it (never counts it against the organization). See the exact thresholds →
CTransparency10% of the rating2 of 5 disclosure signals
Counts five disclosure signals: a recent filing, a mission statement, program descriptions, a listed website, and the full expense breakdown. More disclosure, better letter. For 211 Info: 2 of 5 disclosure signals earns a C on this criterion. See the exact thresholds →
Show this grade on your website
A live seal — it updates automatically when the grade changes and links donors to this verified profile.
Contact & location
- Address
- 7515 Ne Ambassador Pl Ste C, Portland, OR, 97220
- City
- Portland
- State
- Oregon
- Subcategory
- Hotlines & Crisis Intervention
- Website
- …
Financial trends
Revenue grew from $2.4M (FY2013) to $9.8M (FY2023) across 11 reported years.
Financial snapshot
Financial health & position (FY2023)
Liabilities $751KNet assets $7.6M
Operating margin
6.9%
Revenue exceeded expenses in the latest fiscal year.
Total assets
$8.3M
Total liabilities
$751K
Net assets
$7.6M
Financials by year
| Fiscal year | Revenue | Expenses | Net assets | Total assets | Form |
|---|---|---|---|---|---|
| 2023 | $9,814,903▲2.2% | $9,141,776▲14.1% | $7,588,376▲16.7% | $8,339,364▲11.6% | 990 |
| 2022 | $9,607,829▲9.2% | $8,014,048▲12.4% | $6,502,929▲35.6% | $7,475,151▲42.3% | 990 |
| 2021 | $8,798,476▲4.2% | $7,133,077▼0.2% | $4,796,432▲37.8% | $5,254,774▲30.0% | 990 |
| 2020 | $8,442,466▲96.3% | $7,144,078▲88.1% | $3,480,386▲67.0% | $4,043,324▲40.0% | 990 |
| 2019 | $4,301,519▲21.4% | $3,797,668▲15.8% | $2,083,788▲31.4% | $2,887,565▲56.2% | 990 |
| 2018 | $3,542,021▼6.9% | $3,278,779▼6.7% | $1,586,420▲19.9% | $1,848,697▲14.4% | 990 |
| 2017 | $3,805,079▼5.0% | $3,516,086▼1.0% | $1,323,178▲27.9% | $1,615,626▲3.5% | 990 |
| 2016 | $4,003,913▲49.6% | $3,550,480▲52.3% | $1,034,185▲78.1% | $1,561,642▲65.4% | 990 |
| 2015 | $2,675,682▲25.7% | $2,331,537▲20.2% | $580,752▲145% | $944,311▲120% | 990 |
| 2014 | $2,128,826▼12.0% | $1,939,959▼23.3% | $236,607▲396% | $428,734▲40.0% | 990 |
| 2013 | $2,419,276 | $2,528,244▲2.2% | $47,740▼69.5% | $306,253▼21.8% | 990 |
| 2012 | — | $2,473,905▲26.2% | $156,708▼64.2% | $391,636▼29.5% | 990 |
| 2011 | — | $1,959,660▲18.0% | $438,131▲152% | $555,361▲81.9% | 990 |
| 2010 | — | $1,660,709 | $174,190 | $305,238 | 990 |
Original Form 990 PDFs (the Form column) are served by ProPublica Nonprofit Explorer, as filed with the IRS. Create a free account to download the CSV report.
Grants received · $1.4M total
19 grants to 211 Info totaling $1.4M, reported by foundations on their Schedule I filings — showing the 15 most recent.
| Grantmaker | Purpose | Year | Amount |
|---|---|---|---|
| Health Share of Oregon | Community capacity building funds for health related social needs | 2024 | $750,000 |
| Kaiser Foundation Hospitals | Coordination center | 2024 | $267,000 |
| Ocf Joseph E Weston Public Foundation | Human services | 2024 | $23,500 |
| Ocf Joseph E Weston Public Foundation | Human services | 2023 | $23,100 |
| United Way Worldwide | Human & social services | 2023 | $8,000 |
| Oregon Community Foundation | Human services | 2022 | $30,000 |
| Ocf Joseph E Weston Public Foundation | Human services | 2022 | $22,500 |
| Ocf Joseph E Weston Public Foundation | Human services | 2021 | $20,000 |
| Ocf Joseph E Weston Public Foundation | Human services | 2020 | $16,000 |
| Ocf Joseph E Weston Public Foundation | Human services | 2019 | $12,500 |
| Ocf Joseph E Weston Public Foundation | Human services | 2018 | $10,000 |
| Samaritan Health Services Inc | Support for info about health & social services for regional coord position | 2017 | $10,000 |
| Ocf Joseph E Weston Public Foundation | Human services | 2017 | $8,500 |
| Providence Health & Services Oregon | Community health support | 2016 | $10,000 |
| Ocf Joseph E Weston Public Foundation | Human services | 2016 | $7,000 |
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Frequently asked questions
- Is 211 Info a legitimate nonprofit?
- Yes. 211 Info is a 501(c)(3) organization registered with the U.S. Internal Revenue Service under EIN 93-0784586, based in Portland, Oregon. Donations are tax-deductible.
- What is 211 Info's EIN?
- 211 Info's Employer Identification Number (EIN) is 93-0784586.
- How much revenue does 211 Info report?
- 211 Info reported $9,814,903 in total revenue on its fiscal year 2023 IRS Form 990 filing.
- What financial grade does 211 Info have?
- CharityIndex grades 211 Info B, based on financial health (reserves and operating margin).
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Data for 211 Info (EIN 93-0784586) comes from the IRS Business Master File and e-filed Form 990 returns, via CharityIndex. Figures reflect what the organization reported to the IRS for each fiscal year.